Apple Watch Battery Drain Issues after Update

I updated my apple Ultra watch to watchos 10.1 around 1am and left on charger until 78% charged, put it back on and went to bed around 3am, woke up at 9am to 1% battery remaining. I restarted watch and charged to full. I took it off charger at 11am and it was down to 41% from 100% by 4pm. I have now hard reset it holding the power button and control center button. Normally my watch battery lasts me 5 days it's not even lasting 8 hours.

Wife's series 8 is working fine though.

I tried turning off the watch. After I turned on I could charge to 100% in one hour but it kept getting hot in my wrist and losing battery power at approximately 30% per hour!

I called Apple support and they told me that the 17.1 is beta and I would have to send my watch away for 2 weeks for them to fix it.

When I complained about it, they told me that “I” voluntarily subscribed to receive Beta software. I asked them how did I do it and they told me that I went on a website and signed up for it. Well… I am sure I did no such thing.

Well, so much for v10.1. 8pm, and my Series 5 watch is at 8%.

On one hand, it's asking for a battery replacement.

On another this hasn't been a problem at all before "upgrade" to 10.0

Now to decide if I want to spend $115 to replace the battery, or $400 to replace the watch.

They told me that it was beta too and that I signed up to receive beta software update. I did not. They told me I had to send it in for they to remove the beta. They said it would take approximately 2 weeks.

I am afraid to update my iPhone to 17.1. I already regret having updated to 17. Battery health went from 97% to 93% in less than a week and I barely use my iPhone.

Continuing to see the issues come through on this thread and still having issues with my Series 7. For the thousands of dollars we as customers pay for these devices this kind of issue is absolutely unacceptable. Also the fact that support is basically trying to brush this off on the customers as our fault for supposedly installing beta software even though we all know we didn’t is total crap. Apple customer service is truly garbage. I’ve already a Pixel watch shipped and being delivered (got it on sale yesterday) and will be going to upgrade to a Pixel 8 Pro next week. If Apple doesn’t want to support us as customers who are the ones providing their wealth then that’s fine. This is the last time I support Apple altogether.

I called apple again. Fifth time today. I talked to a Senior technician. He told me that 10.1 is not beta. He said it was possible that something happened to the downloading and the update got corrupted. He offered to exchange for the same kind of watch, a refurbished series 6 or I could send it in for them to reinstall de os.

Yes, the guy told me that I signed up on a website to get beta release. I told him I never did it. I don’t even know what website is that. He told me that I certainly did it and that they are not responsible for beta software but they were going to do me the favor of removing it if I sent it back to them.

That is what I think. I may send there and end up with the same problem or worse.

The worse thing that happened to me with Apple was: I pay for the cloud services and kept over 100 voice messages from my mother on the cloud. My mother passed away 3 years ago and I liked to hear her voice in the morning and at night. I put everything on the cloud and they lost it!

Some techs suggested that it was my fault for not backing up on a device too.

Why is it that they want to make me (us) feel that we were careless? That when things go wrong it is our fault?

Is there a fix for this? I just got & did the update this morning, & within 2 hours, my watch is dead, 0 battery. It was working fine yesterday, but now, I’ve got a watch that won’t hold a charge for more than 2 hours.

Yes, mine was getting warm too and now has been charging for 4 hours and still only at 78%. They better make an announcement soon about this being worked on. I'm also nervous that this has damaged by battery.

I think it did damaged the battery as well as the watch itself. I hope Apple care+ will take care of it. They told me that they could send me a refurbished one exactly like mine but they want a $350.00 deposit for a serial 6. Are they crazy or what? Walmart is selling refurbished ones for $200.00.

Other technician told me that when you install Beta (I didn’t but he said I did) you take the risk but they are willing to help.

Absolutely not! I will not be using my Applecare+ to cover their negligence and I will be wanting a new watch not a refurb. They did this with poor quality control, not me. We as consumers are suppose to be able to trust that a company as big as Apple won't release a software update that will damage our hardware. This isn't a beta it's the GM.

I strongly recommend you go to an apple store once this issue is resolved and as kindly as possible ask for a manager and explain how their software update damaged your watch and request a new one or a full value discount towards a new model.

I really think Apple has no idea how bad this is for them. They promised amazing things in the Series 9 and Ultra line, and then destroyed it all with this update. It’s as if they deliberately designed malware to be downloaded into their customers’ devices. I’m having to decide whether to continue to lease a device they’ve ruined, or return it to the cellular provider. If I return another series 9 like this, I will never use an Apple Watch again in my lifetime.

The discount towards a trade is only $115.00. And they told me I could not trade it like that. I am very sad 😞 This watch has a huge sentimental value to me and they just don’t care. They are blaming me just like when the lost all my mother’s message to me on their cloud that I pay for it. I will never hear my mother again. They say I was supposed to save it somewhere else too. In other words they told me to not trust their cloud.

Did you return one already and got another one with the same problem? 😱

If you can return and don’t have to pay for it I would do so. Wait a couple of months and try again.

My watch is incredibly hot even in my wrist! I know it has been damaged but they offer little help because they blame me for doing the update. They keep saying that it is a beta and that I downloaded it at my own risk. Out of 6 technicians I talked today only one told me it was not beta but the download was probably corrupted and he offered me a refurbished one if I gave a deposit of $350.00.

I am going to wait and buy a new one but not now. The new ones are having problems too.