lehyungwon Author

Level 1

4 points

Hello! I want to download the app, but I can't. He writes to me: there is a problem with the previous purchase. I don't understand what's going on.

Posted on Sep 25, 2023 8:54 AM

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1 reply

Level 10

210,201 points

Sep 25, 2023 10:05 AM in response to lehyungwon

See -> Resolve a problem with your payment method

If your payment method has expired, declined or failed, or a message says "There is a Billing Problem with a Previous Purchase"

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Hello! I want to download the app, but I can't. He writes to me: there is a problem with the previous purchase. I don't understand what's going on.

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