Voice call issue

Callers will suddenly not be able to hear me. Recalling sometimes helps but not always. Turning phone off is a temporary fix. Intermittent but ongoing for weeks

iPhone 13 Pro, iOS 16

Posted on Sep 25, 2023 9:19 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 30, 2023 6:30 AM

Hey there Grownative,


Thanks for reaching out to the Apple Support Communities.


If having issues with contacts not able to hear you while on a call, check out the steps listed in the following resource that may be able to help: If the microphones on your iPhone aren't working - Apple Support


To help with isolating the issue further, we'd also recommend testing the issue with a FaceTime audio call as well. If the issue only occurs when on a phone call, then we'd recommend reaching out to your carrier who may be able to check for any network issues on their end.


Keep us updated on what you find.


Take care.

1 reply
Question marked as Top-ranking reply

Sep 30, 2023 6:30 AM in response to Grownative

Hey there Grownative,


Thanks for reaching out to the Apple Support Communities.


If having issues with contacts not able to hear you while on a call, check out the steps listed in the following resource that may be able to help: If the microphones on your iPhone aren't working - Apple Support


To help with isolating the issue further, we'd also recommend testing the issue with a FaceTime audio call as well. If the issue only occurs when on a phone call, then we'd recommend reaching out to your carrier who may be able to check for any network issues on their end.


Keep us updated on what you find.


Take care.

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Voice call issue

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