speakers grayed out on macbook pro

I only see my screen brightness icon "on" but the raise and lower volume are grayed out. i cannot press it, it won't work , even if i press the Fn button.

MacBook Pro 13″, macOS 10.13

Posted on Sep 25, 2023 9:54 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 28, 2023 10:41 AM

mafecp21 wrote:

I only see my screen brightness icon "on" but the raise and lower volume are grayed out. i cannot press it, it won't work , even if i press the Fn button.


To trouble shoot further you can:


—A SafeBoot Use safe mode on your Mac - Apple Support will sort many anomalies


Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


This test will tell you if third party interference; most* extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support

This will tell you if it a universal issue or isolated to your user/admin account. 





unplug all third party peripherals when testing


Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS



1 reply
Question marked as Top-ranking reply

Sep 28, 2023 10:41 AM in response to mafecp21

mafecp21 wrote:

I only see my screen brightness icon "on" but the raise and lower volume are grayed out. i cannot press it, it won't work , even if i press the Fn button.


To trouble shoot further you can:


—A SafeBoot Use safe mode on your Mac - Apple Support will sort many anomalies


Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


This test will tell you if third party interference; most* extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support

This will tell you if it a universal issue or isolated to your user/admin account. 





unplug all third party peripherals when testing


Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS



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speakers grayed out on macbook pro

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