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iPhone 15 CarPlay Not Working

My Apple CarPlay worked great on my iPhone 14, and does not work with the new iPhone 15 USB-c. The car only has a USB port, and I’ve tried multiple USB to USB-C cables and none work. What’s going on? It’s a 2023 Mazda CX-30


[Re-Titled by Moderator]

iPhone 15, iOS 17

Posted on Sep 25, 2023 10:21 AM

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Question marked as Best answer

I had the same issue. But an Anker USB-A to USB-C cable works and now my iPhone 15 connects to my Apple CarPlay car stereo.

Amazon Link: https://a.co/d/aSVYPaY

Posted on Sep 30, 2023 12:47 PM

311 replies

Oct 25, 2023 3:25 PM in response to KCJWend

My iPhone 14 PM worked great with my 2021 Jeep Grand Cherokee. When I got my iPhone 15 PM with IOS 17.1 running, none of the USB-A to USB-C cables I tried from Anker, Belkin, and generic (Best Buy?) worked. These are not cheap cables and all are listed as "works with Apple/Samsung"


I also tried resetting the carplay head unit/radio, plugging/unplugging, and ensuring there was no screen time restriction for carplay.


Does the iPhone 15 look for the MFC chip and the iPhone 14 did not?


I wish I had known this before I bought the 15 PM.

Oct 26, 2023 11:40 AM in response to KCJWend

RESOLVED (1026/2023)

I had the same issue with my 2021 Jeep Grand Cherokee with UConnect. I tried 5 cables all known good Power/Data cables.


finally, someone suggested the following and it works!


1. Turn off your phone (Power Down)

2. Make sure Jeep is also off - this might apply to other vehicles with Uconnect

3. Plug phone to jeep USB PORT

4. Turn on Jeep. My phone powered up and Said "carplay finished setup" or something like that


Now you should see Uconnect in the carplay configuration under settings -> general -> carplay..

Sometimes I have to unplug and plug phone back in but this has been working all day


Oct 26, 2023 4:47 PM in response to KCJWend

I have the same problem, new iPhone 15pro with a 2023 Prius. Apple Car Play will sometimes connect sometime it won’t. If it does connect I a fine until I turn the car off. Then I cannot get to reconnect. Today I called Apple , told the rep that it is an Apple problem after looking at all the complaints so far on the internet. The rep told me to start the car as I was talking to the rep, amazing everything connected, no problem. We talked a bit then hung up and boom, I was automatically disconnected from Apple CR Play. As long as my phone was connected to Apple everything worked fine, the rep disconnected and away went Apple Car Play. Figure that out.

Oct 27, 2023 6:52 PM in response to KCJWend

iphone 15pro vs Jeep Cherokee corded CarPlay. After using hotspot on phone CarPlay quit working when I went back to car. Phone was charging and bluetooth connected via usb a-c cable. just no CarPlay.. On phone with multiple apple support techs finally the answer was to reset the network. It now works. Sounds like an Apple bug and not cord? if so how do you report bugs?

iPhone 15 CarPlay Not Working

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