Related Article: About the USB-C to Lightning Adapter

iPhone 15 CarPlay Not Working

My Apple CarPlay worked great on my iPhone 14, and does not work with the new iPhone 15 USB-c. The car only has a USB port, and I’ve tried multiple USB to USB-C cables and none work. What’s going on? It’s a 2023 Mazda CX-30


[Re-Titled by Moderator]

iPhone 15, iOS 17

Posted on Sep 25, 2023 10:21 AM

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Posted on Sep 29, 2023 4:45 AM

Same thing with the 2017 Honda civic and my iPhone 15 Pro Max. I’m honestly disappointed to see that Apple hasn’t addressed this yet. I love this phone but I love CarPlay more, and I might have to switch to something else if this isn’t resolved.

423 replies

Oct 21, 2023 8:54 AM in response to MurseNike

@MurseNike, I tried several cables on my 2020 Lexus NX 300 and followed the steps some of the users on this discussion board suggested, but nothing worked. Apple support recommended the lightning to USB adapter and I purchased it for $30, nada from that, returned it. Another Apple support rep suggested the Belkin Boost Proflex cable, didn’t work either.

I finally decided to purchase a wireless adapter (another expense for an already expensive device) that’s how I got Apple CarPlay to work. I was tired of receiving conflicting responses from Apple Support w/ no certainty of a solution, so I went wireless.

Oct 21, 2023 5:26 PM in response to Monnikit

Anyone tried these steps?


Update to the latest version of iOS. Make sure that Siri is on Verify there is no case on the iPhone that might be causing interference, affecting how the Lightning cable seats, or that might be between the iPhone and stereo USB connection (e.g. a battery pack). Ensure CarPlay is not restricted in Settings > General > CarPlay as well as Settings > Screen Time > Content & Privacy Restrictions > Allowed Apps. Forget the stereo from Settings > General > CarPlay > [stereo name]. Forget the iPhone from the settings (stereo user guide for instructions). Rename the iPhone in Settings > General > About > Name. Reset network settings on the iPhone. Test with a shorter Apple approved USB cable. Check if the has disabled Auto-Join for the network and toggle back on via Settings > Wi-Fi > Edit > [Wireless CarPlay SSID].

Oct 21, 2023 6:40 PM in response to KCJWend

I'm an owner of a Ferrari Roma MY2021 and Lamborghini Aventador S Roadster MY2020 and have suffered this problem for weeks since I bought a new iPhone 15 Pro on the day it launched. Because I haven't updated the software of the Ferrari, neither of the two supports Wireless CarPlay, so I was in the same situation as you and had to fix the problem.


Long story short, the problem was the cable and both works well with the USB-A to USB-C cables. I mean, iPhone 15 Pro x Ferrari and iPhone 15 x Lamborghini. Guess the cables i'd tried before were charging only (not transferring data). Had bought Belkin USB-C to USB-A Cable (it says it is a 1M, 3.3FT, 10Gbps USB-C 3.1 Cable. Can't find SKU number, sorry.) before I read this thread, and bought the recommended Anker 322 USB-A to USB-C Cable 6ft Braided. Both work fine. Moreover, I came to know that my Aventador supports Android Auto. I tried connecting my Galaxy ZFold 4 with the Anker cable and the Android Auto showed up. I'd thought the car doesn't support Android Auto before. In contrast, Roma didn't support Android Auto.


Someone in this thread said they felt the sound quality also got better after changing the USB cable. It could be a sort of placebo, but I felt so too, anyways.


Oct 22, 2023 1:04 PM in response to KCJWend

I’ve had the same issue with intermittent or no connectivity between my iPhone 15 Pro and 2018 Subaru. I

previously added a USB dongle to enable wireless connectivity in an unused port in the car which worked fine. I installed a USB-A to USB-C adapter and tried several cables, none of which enabled connectivity. When I disconnected the wireless dongle from the USB port and plugged in the iPhone, CarPlay connected right up. In this case it seems like the wireless adapter caused some interference. The name of the wireless dongle was a GarlinKit, bought on Amazon.

Oct 22, 2023 6:02 PM in response to KCJWend

I have a 2017 Honda CRV and just replaced my iPhone 12 Pro with a 15 Pro. Car Play worked on and off for a couple of weeks until it stopped working altogether and I kept getting a message about checking the USB connection and cables and "no phone" detected although my phone did appear on the list of active devices. Since the CRV only has USB outlets I bought adapters in order to connect the USB-C of the phone to the USB in the car. For days I did research online. I also fiddled with the settings, erased and unpaired my new phone. Turned Bluetooth on and off. Nothing worked. Before calling Honda and Apple I found this video on YouTube and, voilá, it fixed the problem even though the phone used in the demonstration is not a 15 Pro. Am posting the link here hoping it will be useful for anyone going crazy too. https://youtu.be/B0vaMArBb1U?feature=shared

Oct 23, 2023 8:57 AM in response to KCJWend

I had the same issue. I just got a new iPhone 15 Pro. I have a 2018 car that doesnt support wireless Carplay. I bought a USB-a to USB-c from the AT&T store. At first, it didnt recognize. And that was frustrating. I read online that Anker USB-a to USB-c works, so I ordered that and I am still waiting for it to be delivered. BUT then, I read something about making sure Siri was set to 'on'. I checked my phone and it was set to 'off'. So I enabled that by going through the prompts. And now the AT&T USB-a to USB-c cable works with Carplay.

Oct 25, 2023 3:25 PM in response to KCJWend

My iPhone 14 PM worked great with my 2021 Jeep Grand Cherokee. When I got my iPhone 15 PM with IOS 17.1 running, none of the USB-A to USB-C cables I tried from Anker, Belkin, and generic (Best Buy?) worked. These are not cheap cables and all are listed as "works with Apple/Samsung"


I also tried resetting the carplay head unit/radio, plugging/unplugging, and ensuring there was no screen time restriction for carplay.


Does the iPhone 15 look for the MFC chip and the iPhone 14 did not?


I wish I had known this before I bought the 15 PM.

Oct 26, 2023 11:40 AM in response to KCJWend

RESOLVED (1026/2023)

I had the same issue with my 2021 Jeep Grand Cherokee with UConnect. I tried 5 cables all known good Power/Data cables.


finally, someone suggested the following and it works!


1. Turn off your phone (Power Down)

2. Make sure Jeep is also off - this might apply to other vehicles with Uconnect

3. Plug phone to jeep USB PORT

4. Turn on Jeep. My phone powered up and Said "carplay finished setup" or something like that


Now you should see Uconnect in the carplay configuration under settings -> general -> carplay..

Sometimes I have to unplug and plug phone back in but this has been working all day


Oct 26, 2023 4:47 PM in response to KCJWend

I have the same problem, new iPhone 15pro with a 2023 Prius. Apple Car Play will sometimes connect sometime it won’t. If it does connect I a fine until I turn the car off. Then I cannot get to reconnect. Today I called Apple , told the rep that it is an Apple problem after looking at all the complaints so far on the internet. The rep told me to start the car as I was talking to the rep, amazing everything connected, no problem. We talked a bit then hung up and boom, I was automatically disconnected from Apple CR Play. As long as my phone was connected to Apple everything worked fine, the rep disconnected and away went Apple Car Play. Figure that out.

Oct 27, 2023 6:52 PM in response to KCJWend

iphone 15pro vs Jeep Cherokee corded CarPlay. After using hotspot on phone CarPlay quit working when I went back to car. Phone was charging and bluetooth connected via usb a-c cable. just no CarPlay.. On phone with multiple apple support techs finally the answer was to reset the network. It now works. Sounds like an Apple bug and not cord? if so how do you report bugs?

Nov 2, 2023 12:27 PM in response to KCJWend

I had the same issue with CarPlay not working with my new iPhone 15. I tried a few cables, no changes. I own a Chevy Impala 2018 and I got the idea to reset CarPlay in my Car’s Menu system. Since then I don’t care what cable it is, they ALL work and CarPlay works just fine. Try resetting your CarPlay in your car’s menu system.

Nov 2, 2023 4:05 PM in response to KCJWend

I have a 2022 Mazda CX-30 and I am having the exact same issue. CarPlay is real picking with iPhones not using Apple made cords. And since they don't make a USB to USB-C cable, we are starting to see issues. I never had an issue with my 14 either. Maybe all it will require is a firmware update for the Mazda infotainment unit. There is a workaround if the CarPlay doesn't initially work when you first start driving or if it cuts out while you are driving. Simply navigate the unit to tune into either a SiriusXM channel or FM channel. Once the audio comes through from the FM or SiriusXM channel, you can go back to CarPlay and the audio will start working fine.

iPhone 15 CarPlay Not Working

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