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iPhone 15 CarPlay Not Working

My Apple CarPlay worked great on my iPhone 14, and does not work with the new iPhone 15 USB-c. The car only has a USB port, and I’ve tried multiple USB to USB-C cables and none work. What’s going on? It’s a 2023 Mazda CX-30


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iPhone 15, iOS 17

Posted on Sep 25, 2023 10:21 AM

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Posted on Sep 29, 2023 4:45 AM

Same thing with the 2017 Honda civic and my iPhone 15 Pro Max. I’m honestly disappointed to see that Apple hasn’t addressed this yet. I love this phone but I love CarPlay more, and I might have to switch to something else if this isn’t resolved.

423 replies

Nov 2, 2023 7:55 PM in response to wgchurch

i have my phone set up to connect via bluetooth too, and i also have spotify, so when i get in the car, i press play on my music once it connects to the bluetooth THEN i plug in my usb-c and it plays music. it’s not the bluetooth audio either, it works through spotify on my display. it just somehow helps connect the music to apple carplay. i can’t explain it, but just try it.

Nov 3, 2023 4:58 AM in response to CeeCee237

CeeCee237 did you see my reply


I had the same issue with CarPlay not working with my new iPhone 15. I tried a few cables, no changes. I own a Chevy Impala 2018 and I got the idea to reset CarPlay in my Car’s Menu system. Since then I don’t care what cable it is, they ALL work and CarPlay works just fine. Try resetting your CarPlay in your car’s menu system.

Nov 3, 2023 2:04 PM in response to SamFab

I had the same issue with CarPlay not working with my new iPhone 15. I tried a few cables, no changes. I own a Chevy Impala 2018 and I got the idea to reset CarPlay in my Car’s Menu system. Since then I don’t care what cable it is, they ALL work and CarPlay works just fine. Try resetting your CarPlay in your car’s menu system.

Nov 3, 2023 2:16 PM in response to KCJWend

I had the same issue with CarPlay not working with my new iPhone 15. I tried a few cables, no changes. I own a Chevy Impala 2018 and I got the idea to reset CarPlay in my Car’s Menu system. Since then I don’t care what cable it is, they ALL work and CarPlay works just fine. Try resetting your CarPlay in your car’s menu system.

Nov 3, 2023 5:26 PM in response to PipNat

I had the same issue with CarPlay not working with my new iPhone 15. I tried a few cables, no changes. I own a Chevy Impala 2018 and I got the idea to reset CarPlay in my Car’s Menu system. Since then I don’t care what cable it is, they ALL work and CarPlay works just fine. Try resetting your CarPlay in your car’s menu system.

Nov 3, 2023 11:12 PM in response to KCJWend

I finally have mine working again without issue. I removed my Apple CarPlay profile from my vehicles infotainment unit, then removed the CarPlay profile from my iPhone 15 Pro Max under settings->general->carplay, then powered off my vehicle and iPhone. Plugged the cable back into the iPhone, powered up the vehicle and re-setup the CarPlay profile. Now it’s working without issue.


Vehicle - 2022 Mazda CX-30

Nov 5, 2023 3:08 PM in response to JT73

FYI - I had the same issue with CarPlay not working with my new iPhone 15. I tried a few cables, no changes. I own a Chevy Impala 2018 and I got the idea to reset CarPlay in my Car’s Menu system. Since then I don’t care what cable it is, they ALL work and CarPlay works just fine. Try resetting your CarPlay in your car’s menu system.

Nov 6, 2023 11:44 AM in response to majesty144

I just installed a new Pioneer DMH-466ONEX and set it up to connect to my phone wirelessly. The Apple carplay works except for the navigation apps. Routes have errors and I get crazy directions to make unneeded turns including unsafe U-turns. Crazy! I called Pioneer and they said that many of their head units are having trouble with iPhone 15. So, my problem isn't related to the USB connector because I am connecting by Bluetooth or W-Fi. Yes, the Pioneer unit has built in Wi-Fi. Not sure what to do next. But it seems like this is an Apple iOS problem.






Nov 8, 2023 6:27 AM in response to edlrosedgrammy

For those who haven't been following this discussion, it appears that the main thing is to totally reset your cars CarPlay. Delete ALL of the devices that may be paired to your system, basically make it "Factory default". I had to do this several times to get mine to work, and now it works better than it ever has. It syncs to my iPhone much faster than it used to with my iPhone 11. It works via Bluetooth or the Anker USB-A to USB-C cable. Like I already said, it works way smoother than ever before. In my case, it's an iPhone 15 Pro max and a 2019 BMW.

Nov 8, 2023 2:37 PM in response to KCJWend

I have a 2021 Volvo XC 60 and just bought an iPhone 15pro max. The car only has USB A connections. I tried the UsbC to USB C supplied apple cable with a USBC to USB A adapter and I was not able to get CarPlay to work. I ordered a USB A to. USB C 3’cable from Belkin and it now works with CarPlay. I think the issue was it doesn’t like an adapter rather you should try a cable only solution.

Nov 8, 2023 6:39 PM in response to Wavesponge

Yes yes yes. That’s what I’ve been saying all along. Reset the Car’s AirPlay App.


Palma2j


FYI - I had the same issue with CarPlay not working with my new iPhone 15. I tried a few cables, no changes. I own a Chevy Impala 2018 and I got the idea to reset CarPlay in my Car’s Menu system. Since then I don’t care what cable it is, they ALL work and CarPlay works just fine. Try resetting your CarPlay in your car’s menu system.


Nov 9, 2023 8:57 AM in response to KCJWend

On my 2023 Mazda CX5 CarPlay is unavailable with multiple USB A to USB C cords, even data transfer cords!!! It is inexcusable that Apple fumbles the USB C transition the way it fumbled the original Maps app. Tim Cook needs to come out with a public apology and offer to pay for additional cords that people have needed to buy. If I had known about this I wouldn't have purchased the iPhone 15. No success with a fix calling Apple Support.


Nov 9, 2023 1:53 PM in response to Steveor

2023 Mazda CX30 finally after a week and adapters, resetting everything, Apple Support said go to dealer for firmware update… after a week and researching a $5 USB A to C plugged in to car USB A worked. I am with you Apple needs to address this issue I spent roughly $50 extra on cords and adapter after the pricey purchase of the 15 Pro Max … disappointing and way to much work on top of if I would have gone to dealership another useless expensive trip I decided was incorrect advice from Apple Support

Nov 9, 2023 2:20 PM in response to KCJWend

Same issue on 2020 Mazda CX-30 (previously connected to an iPhone 11). I recently upgraded to an iPhone 15 and bought a USB-C to USB 'original' adapter and a generic cord to use in the car, both off of Amazon. I know the cord worked, at least for charging my iPhone 15 in my house. And Mazda's Apple Car Play recognized the iPhone 15 and paired with it via Bluetooth, as I could play my music through the Mazda's entertainment system.


But the iPhone 15 kept connecting and disconnecting to Car Play via the wired connection.


Spoke to a guy at Mazda's service department in Tacoma. He was helpful, but couldn't really sort it out remotely. Hypothesized it might be the cord...or the adapter. So I brought the original cord I got with the iPhone down to the Mazda, plugged it in via the generic adapter and Viola...it was good times once again.


I have no idea what the difference is between Apple's OEM cord and the one I got from Amazon, but it's not a problem as I just need to charge my phone in the house (and either cord does that). But only the Apple OEM cord will let me iPhone 15 drive the Mazda navigation system via Apple Car Play.

iPhone 15 CarPlay Not Working

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