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iPhone 15 CarPlay Not Working

My Apple CarPlay worked great on my iPhone 14, and does not work with the new iPhone 15 USB-c. The car only has a USB port, and I’ve tried multiple USB to USB-C cables and none work. What’s going on? It’s a 2023 Mazda CX-30


[Re-Titled by Moderator]

iPhone 15, iOS 17

Posted on Sep 25, 2023 10:21 AM

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Question marked as Top-ranking reply

Posted on Sep 29, 2023 4:45 AM

Same thing with the 2017 Honda civic and my iPhone 15 Pro Max. I’m honestly disappointed to see that Apple hasn’t addressed this yet. I love this phone but I love CarPlay more, and I might have to switch to something else if this isn’t resolved.

484 replies

Jan 9, 2024 12:22 PM in response to Coolsno

I’m in the exact same boat. I’ve honestly had nothing but problems with my 15. I miss my 13 but the only reason that I upgraded was because I was never able to finish restoring my 13 when I bought it in February 2022. So I got to the point where I was no longer able to update the iOS Until my restore had completed. I went into Verizon to see if they could help. Long story short we decided that an upgrade with trade-in as well as adding multiple Apple watches to my account would be the best option for my family. My monthly bill only went up 10 bucks per month . Who wouldn’t take that deal? But problem after problem after problem. Part of me is tempted to accidentally run over my phone so I can get a replacement but it would be the same. **** phone and the same. **** problem. I need my CarPlay.

Jan 9, 2024 12:27 PM in response to r2thebizel

Sorry I tried to post this here but it ended up halfway through the 28 pages !!! Reproduced below.


“Have you checked to make sure your new phone doesnt have the same name as the last one you connected to your car? That was my issue- nothing to do with cables or Peugeot and sorted in 5 minutes by changing the name of my new phone ( Settings/About).”



Jan 11, 2024 4:45 PM in response to KCJWend

I sorted this out for myself, bought new iPhone 15 pro bought a cable usb to usb c and it didn't connect to my car. So I went to the people who installed my aftermarket stereo and he gave me a Genuine Samsung cable and it worked perfectly. Good luck all.

I rang Apple support, they were clueless! Asking me questions like have you had the firmware on your car stereo updated... and other absolutely clueless rubbish.

It's mind blowing that Apple could release their new phones with USB C and to have not bothered to make a cable available or any solution available.

Jan 15, 2024 3:31 PM in response to KCJWend

I had the same thing, my new IPhone 15 Pro won’t connect to CarPlay in 2018 Mercedes. I tried at least 15 different cords before one worked. It was an old usb to c cord that did the trick no adapter or dongle worked for me. Gotta say I was prepared to give back my iPhone 15 and use my iPhone 13 to have CarPlay. Why have a new phone that you can’t use in your car?

Jan 16, 2024 6:56 AM in response to KCJWend

I had the same problem and it was driving me crazy. I finally tried the USB to USB C Cable Fast Charging 3ft, 2Pack Coiled USB C Charger Cable for Car, Android Auto USB Type C Charger Cord, USB-C Cable Compatible with Samsung Galaxy A10e A20 A50 A51 A71 S20 S10-Red that I got on Amzn and IT WORKS, even though it does not say that it is iPhone compatible. I then tried my other connecting USB cable again and it does not work. Get this cable!


Jan 16, 2024 8:37 AM in response to KCJWend

2017 Chevy Volt, same thing. I've tried multiple wireless carplay dongles, 1 of which worked a couple of times seemingly randomly and then wouldn't work again. Both companies provided good customer support and guidance but their product just wouldn't work. I've tried multiple cables as well. The irony is that the cables work perfectly on the Boss head unit in my 2008 Jeep Rubicon and carplay works seemlessly. But the Volt, that remains to be nonfunctional. Any suggestions?

Jan 19, 2024 1:25 PM in response to KCJWend

It’s not the phone model. I have read the comments and since that recent update my iPhone 14 Pro no longer connects to CarPlay via USB. It has happened in the past when Apple comes up with an update and it throws the system off. I have tried all the adjustments and my 2019 Ram truck stills read “USB ERROR” this just started today a few days after the 17.1 update.

iPhone 15 CarPlay Not Working

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