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iPhone 15 CarPlay Not Working

My Apple CarPlay worked great on my iPhone 14, and does not work with the new iPhone 15 USB-c. The car only has a USB port, and I’ve tried multiple USB to USB-C cables and none work. What’s going on? It’s a 2023 Mazda CX-30


[Re-Titled by Moderator]

iPhone 15, iOS 17

Posted on Sep 25, 2023 10:21 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 29, 2023 4:45 AM

Same thing with the 2017 Honda civic and my iPhone 15 Pro Max. I’m honestly disappointed to see that Apple hasn’t addressed this yet. I love this phone but I love CarPlay more, and I might have to switch to something else if this isn’t resolved.

484 replies

Jan 22, 2024 8:13 AM in response to KCJWend

I found a way that works for me.. I ended up buying a 5.0 Wireless CarPlay Adapter to avoid buying any more cables to fix APPLES issue. The link is below. Works create it was very easy to setup and every time I get in the car it does exactly what apple does not, it connects car play. told a few other people experiencing the same issue and it has worked perfect for them as well and also no plugging the phone in. you have to dish out some more money but, serves as a lesson dont pay apply products under the customers had a chance to QA it first.


https://a.co/d/hcpKzSK



Jan 25, 2024 6:13 PM in response to KCJWend

Okay I’m like you. I bought 5 different cables and none worked. Finally called the dealer and they fixed it. They rebooted it and disconnected the phone in the car then did all kinds of pairing. Anyway I couldn’t tell you everything else but it can be fixed and that’s what important. Call the dealer and the service center should be able to help

Jan 26, 2024 2:34 PM in response to KCJWend

Since buying an IPhone 15 Pro Max, my wireless Apple CarPlay stopped working. I’ve had my 2020 Infiniti Q50 to the dealer twice and they can’t find any issue. I went to the Apple Store and bought a USB-C adaptor and CarPlay now works. Only issue is now my phone must be plugged in. Hopefully Apple fixes this wireless issue in their next software release

Jan 27, 2024 3:32 PM in response to KCJWend

I have a new 2023 Honda Ridgeline and my iPhone 13 which was very buggy worked great in my vehicle. Just received my new iPhone 15 and CarPlay does not work. Tried everything and it finally connect for about a minute and then disconnected and have yet to hook up again. Hope to hear back from Apple on this soon as I travel for a living and love my CarPlay!

Jan 28, 2024 10:03 AM in response to Donny4649

New here and have been reading these posts since I have been having the same issue with my 2019 Ford F150. Vehicle doesn't support CarPlay via Bluetooth (USB wired connection required). All worked fine until I upgraded to the iPhone 15. To make the USB to USB-C connection I was trying the 4" adapters offered in the Apple Store. Immediately realized there was an issue as the CarPlay had worked flawlessly with my iPhone 14. No matter what I tried there was the continual intermittent drops of the connection. Fortunately I could stil play music via Bluetooth but no CarPlay. After reading a number of these posts I bellied up and bought the cable recommended in one of these posts (https://www.amazon.com/dp/B0995G31PX?psc=1&ref=ppx_yo2ov_dt_b_product_details). Bingo - works perfectly. No interruptions of service at all.


I'm not sure that I'd place the blame on the iPhone itself. Looks to me like the issue is how the conversion from the Lightning to USB-C is handled. Clearly the Apple Lightning to USB-C adapters, even though they claim to support data transfers, don't work as designed in this application. In my case not sure if it is the connection between the original USB/Lightning cable and the adapter or the adapter to the phone connection or just the adapter itself. Matters not at this point. It's working now.


Jan 28, 2024 12:26 PM in response to KCJWend

Got it working by using a usb A to usb C adapter from Amazon. None of the expensive usb a to usb c data cables worked, including the belkin I purchased at the Apple Store. Try a cheap adapter and use the cable supplied with the phone.


really frustraring and dumb that Apple has us scrambling to make it work without any guidance. I’ve been upgrading my phone every year, but this has my re-evaluating that practice. Better to just stick with what works, imo.

Jan 28, 2024 4:19 PM in response to KCJWend

I spent the weekend visiting AT&T store where I bought the phone a month ago, two different Apple authorized service centers, and finally the Apple store. As i explained to them, the phone will not connect for more than 30 seconds to CarPlay - in my car, in my sons car, in my neighbors car, regardless of what cables I use (including Apple brand cables). Yet everyone else's phones work just fine in all cars using all cables. I notice on some cable connectors, the tip is very slightly longer and will insert deeper into the phone than others. This does seem to help, but it's still not a stable connection. Move the phone and poof - CarPlay is gone. One of the techs said he finds customers with this issue often, so even if they replace the phone, it's a crap shoot whether you will get one that is good or not. Very reassuring !!


The Apple techs did a diagnostic on the connector and internals - nothing was found. I would have sworn the connector itself was the issue, either loose or misaligned. To my dismay - nothing was found. SO the only thing they suggested was a total reset of the phone, removing everything and starting from scratch...NOT a restore from iCloud, because they believe there is a software glitch somewhere so it has to be a total reset. And then spend considerable effort trying to get all my apps back - from scratch. No guarantees this will work, but it's all they could suggest. Im not going to do that. If I move the phone and loose a connection - that is not indicative of a software glitch...it's hardware. Period.

I may try getting one of those dongles that connects your phone to CarPlay wirelessly. That eliminates the connection issue.

Jan 30, 2024 2:47 AM in response to KCJWend

My Volvo V60 2022 year's model will not work with iphone 15 using USBC to USBA cables, tried 5 different brands so far! All the cables works when I connect the phone to the computer.

This is just silly.


I ended up buying a Wireless careplay adapter from aliexpress.

Search for Wireless CarPlay Adapter/Dongle. cost you around $50

Now I just enter the car and the carplay starts up and connect the phone wireless. (this function should be built in from start, not needed an cable at all. Sad to see 3rd party fix the stuff apple cant!)

Jan 30, 2024 4:57 AM in response to KCJWend

I spent the weekend visiting AT&T store where I bought the phone a month ago, two different Apple authorized service centers, and finally the Apple store. As i explained to them, the phone will not connect for more than 30 seconds to CarPlay - in my car, in my sons car, in my neighbors car, regardless of what cables I use (including Apple brand cables). Yet everyone else's phones work just fine in all cars using all cables. I notice on some cable connectors, the tip is very slightly longer and will insert deeper into the phone than others. This does seem to help, but it's still not a stable connection. Move the phone and poof - CarPlay is gone. One of the techs said he finds customers with this issue often, so even if they replace the phone, it's a crap shoot whether you will get one that is good or not. Very reassuring !! In short - it's a "known issue".


The Apple techs did a diagnostic on the connector and internals - nothing was found. I would have sworn the connector itself was the issue, either loose or misaligned. To my dismay - nothing was found. SO the only thing they suggested was a total reset of the phone, removing everything and starting from scratch...NOT a restore from iCloud, because they believe there is a software glitch somewhere so it has to be a total reset. And then spend considerable effort trying to get all my apps back - from scratch. No guarantees this will work, but it's all they could suggest. Im not going to do that. If I move the phone and lose a connection - that is not indicative of a software glitch...it's hardware. Period.

I got one of those dongles that connects your phone to CarPlay wirelessly. That eliminates the connection issue. It works fine but doesn't charge at the same time.

iPhone 15 CarPlay Not Working

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