Why my phone not Charging

Why my phone not charging

iPhone 12 mini, iOS 17

Posted on Sep 25, 2023 5:40 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 25, 2023 6:28 PM

Here are a few possibilities:

  • Power source isn’t working - try a different power source
  • Power source is plugged in to an AC circuit that is not on - plug in a lamp to the outlet to check
  • Lightning cable is defective - try a different cable
  • Dirt or moisture in the Lightning connector on the bottom of the phone - clean it with a toothpick
  • Charger chip in the phone has failed - this can be caused by using a poor quality cable or power source that damaged the chip→Why Counterfeit Lightning Cables Kill iPhones - Motherboard
  • Test with a wireless Qi or Mag Safe charger - if it works, the problem is one of the first few items above
  • Battery is failing
1 reply
Question marked as Top-ranking reply

Sep 25, 2023 6:28 PM in response to Tukkee

Here are a few possibilities:

  • Power source isn’t working - try a different power source
  • Power source is plugged in to an AC circuit that is not on - plug in a lamp to the outlet to check
  • Lightning cable is defective - try a different cable
  • Dirt or moisture in the Lightning connector on the bottom of the phone - clean it with a toothpick
  • Charger chip in the phone has failed - this can be caused by using a poor quality cable or power source that damaged the chip→Why Counterfeit Lightning Cables Kill iPhones - Motherboard
  • Test with a wireless Qi or Mag Safe charger - if it works, the problem is one of the first few items above
  • Battery is failing

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why my phone not Charging

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.