“Could not set up Apple Pay an error occurred while setting up Apple Pay”. Upgraded to Apple Watch 9 and am getting this error on all cards amd Apple Cash.

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Level 1

20 points

“Could not set up Apple Pay an error occurred while setting up Apple Pay”. Upgraded to Apple Watch 9 and am getting this error on all cards amd Apple Cash.

I’ve tried turning phone and watch on and off, and, because I had previously had Quick Actions and briefly had Assistive Touch turned on, I turned those both off. Under assistive touch, when I toggle off “confirm with assistive touch”, it turns itself back on. Not sure if that’s related (another post mentioned it may be), but I’m stuck and need some advice. Thanks!

Apple Watch Series 9

Posted on Sep 25, 2023 6:42 PM

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Answer 1

Top-ranking reply

Jeff Donald

Level 8

44,466 points

Sep 26, 2023 3:10 AM in response to MrsHoffu

Please see the existing ongoing issue reported at the link below.

Apple - Support - System Status

The above issue does not affect all users.

Please follow the steps below.

1) Unpair your iPhone and Apple Watch.

2) Force restart both devices

Force restart iPhone - Apple Support

Restart Apple Watch - Apple Support

Scroll down the article for instructions on force restarting your watch.

Please pair both devices and try setting up Apple Pay.

Set up Apple Pay - Apple Support

If you still can’t setup Apple Pay please contact Apple Support.

Contact Apple for support and service - Apple Support

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Answer 2

Xaèn

Level 1

8 points

Feb 25, 2024 7:25 AM in response to MrsHoffu

My error was that my credit card couldn’t be linked and I was to contact the card issuer. I circumvented that by manually entering my card number instead of importing it from my iPhone. All works fine now.

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Answer 3

MrsHoffu Author

Level 1

20 points

Oct 2, 2023 7:56 AM in response to Jeff Donald

I didn't want to do the unpairing bc it very much seemed like an Apple Pay/chase issue with that particular card, since my debit card was added successfully. I waited a few days and tried again and it worked. Thanks for posting that service outage link- it helped me to see that there were some issues with Apple Pay.

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Answer 4

Jeff Donald

Level 8

44,466 points

Oct 2, 2023 9:33 AM in response to MrsHoffu

I’m glad you were able to get your issue sorted out and your up and working. I hope you have a great week!

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“Could not set up Apple Pay an error occurred while setting up Apple Pay”. Upgraded to Apple Watch 9 and am getting this error on all cards amd Apple Cash.

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