Hi my name is Paula, I downloaded a home Fitness for weight loss, about 1 hour ago. I thought it was free! I want to cancel and get a refund, I please could you cancel and refund. It’s not letting me do it on my end. Pls let me know if you cancel

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Hi my name is Paula, I downloaded a home Fitness for weight loss, about 1 hour ago. I thought it was free! I want to cancel and get a refund, I please could you cancel and refund. It’s not letting me do it on my end. Pls let me know if you cancel

The ap is Fitness for weight loss, I downloaded about an hour ago, but I didn’t reolize there charging me, and a subscription was set up. I need to cancel and get a refund for this please. It’s not letting me cancel, it’s forcing me to stay until September the 28,23. I don’t want it! Pls help and let me know what to do pls

paula

iPhone 8 Plus, iOS 15

Posted on Sep 25, 2023 10:45 PM

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Answer 1

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Niel

Level 10

732,287 points

Sep 25, 2023 10:49 PM in response to paula253

You've already cancelled automatic renewal. If you got an email receipt, use the 'Report a Problem' link in it; otherwise, click here and ask the iTunes Store staff for a refund.

(244989)

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Hi my name is Paula, I downloaded a home Fitness for weight loss, about 1 hour ago. I thought it was free! I want to cancel and get a refund, I please could you cancel and refund. It’s not letting me do it on my end. Pls let me know if you cancel

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