Not getting notification sound on mail after ios17 update
No sound, just the banner to say i have an email, so annoying as i rely on the sound, makes a sound when sending but not receiving
iPhone 13 Pro Max, iOS 17
User profile for user:
Soosie_J215
User level:
Community Specialist
Hello Newyork58,
We see you need help with notification sound for Mail on your iPhone. There are a few steps you can take to either resolve the issue or narrow down what's causing the problem. First, change the notification sound for Mail to someone else entirely.
- Go to Settings > Notifications > Mail
- Tap Sound
- Select any alert tone.
- Test incoming Mail.
If that works, the issue may have been with the specific tone you had set for Mail notifications. You can also make sure your iOS is fully updated to iOS 17.0.2. Go to Settings > General > Software Update. Then, restart your iPhone. Those steps usually resolve most issues. If you still aren't getting any notification sound specifically for Mail, next would be to reach out to Apple Support directly. You can reach them here: Get Support
You can also find the support phone number for your region at this link: Contact Apple for support and service
All the best.