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Passwords not working on new iPhone 15

My face ID is working but apps are still asking for passwords and my existing passwords are not working. New passwords are not being reset either.

MacBook Pro 15″, macOS 10.12

Posted on Sep 26, 2023 6:00 AM

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Posted on Nov 28, 2023 3:31 PM

I am manually entering my passwords, and they are not working. I am having to reset them all to get in to the apps. Boo!

13 replies

Oct 3, 2023 11:58 AM in response to kristine130

Hi kristine130,


To clarify, iCloud Keychain does autofill in the password, but the app or site won't take it? If you manually key in that same password, does it work then?


If you're not seeing passwords autofill at all, make sure that iCloud Keychain is enabled on your new iPhone:


Otherwise, let us know the additional details, and we'll follow up there.


Cheers!

Jan 19, 2024 5:24 AM in response to DerekM87

New iphone 15 pro Keychain enabled. My passwords are neither stored nor populating A big issue as I am completely beholden to Apple.

also i cannot sync my whatsapp Desktop and macbook as me to add device… a code i would simply take a photo of. New iphone says i cannot do this and to check network connections. Im connected I wont allow this even when i turn wifi off

Jan 20, 2024 6:22 AM in response to kristine130

I am having the same issue, although a bit tedious the workaround I have used of clicking on the field and then “Autofill” should appear, then “Passwords” and normally at the top is the password to the website I am trying to log into. You have to do it for both the user ID & password, but only thing that has saved me from resetting.

Passwords not working on new iPhone 15

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