Related Article: View your purchase history for the App Store, iTunes Store, and other Apple media services

Obtaining Receipts

Hi! I need to obtain a receipt for a subscription to be reimbursed through my employer. I tried to view my purchase history to get the receipt but it says there is not a receipt for the purchase. Does anyone know how to get a receipt?

iPhone 12, iOS 16

Posted on Sep 26, 2023 6:24 AM

Reply
1 reply

Oct 3, 2023 12:08 PM in response to haileycamm

Hello haileycamm,


Thank you for using Apple Support Communities. You mentioned that you're trying to get a receipt for a recent charge but you don't see that purchase/charge listed in your purchase history. If you're part of a Family Sharing group, the Family Organizer will see this charge listed in their history and also should receive email receipts for purchases. The resource you came from also explains the following: View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support


Can’t find the item that you’re looking for? If you have more than one Apple ID, you might have been signed in with a different Apple ID when you bought the item. Sign in with the other Apple ID and check your purchase history again.
* If you find items in your purchase history that you don't remember buying, ask your family members if they bought the item. If family members have access to your device, you might want to require a password for every purchase. If someone else is using your Apple ID and password, change your Apple ID password.


If you are the only person that uses your Apple ID and you're not part of any Family Sharing group, please reach out to Apple Support. They might be able to help you further. Use this link to reach them: Get Support


Thank you for using Apple Support Communities. Take care.



Obtaining Receipts

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