How can I get my Face ID to work

I tried to set up my Face ID but it doesn’t work like I can’t press it at all and I want it to work

iPhone 12 Pro, iOS 17

Posted on Sep 26, 2023 7:36 AM

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Question marked as Top-ranking reply

Posted on Oct 3, 2023 12:13 PM

Hello yaneth86,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with setting up Face ID. Try the steps here to see if they resolve the issue: If Face ID isn't working on your iPhone or iPad Pro - Apple Support


"If you still can't enroll your face, contact Apple Support.

Only a trained technician should service your device. Improper repair, modification, or use of nongenuine Apple components in the laser systems might prevent the safety mechanisms from functioning properly, and could cause hazardous exposure and injury to eyes or skin."


We hope this helps.


Cheers!


1 reply
Question marked as Top-ranking reply

Oct 3, 2023 12:13 PM in response to yaneth86

Hello yaneth86,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with setting up Face ID. Try the steps here to see if they resolve the issue: If Face ID isn't working on your iPhone or iPad Pro - Apple Support


"If you still can't enroll your face, contact Apple Support.

Only a trained technician should service your device. Improper repair, modification, or use of nongenuine Apple components in the laser systems might prevent the safety mechanisms from functioning properly, and could cause hazardous exposure and injury to eyes or skin."


We hope this helps.


Cheers!


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How can I get my Face ID to work

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