Photos disappearing from my Cloud

Several months of my photos (between November 2022-July 2023) have disappeared from my cloud. Just gone from both phone and desktop. Any ideas how I can restore them? (They are not in a hidden album and were not deleted by me.)

iPhone 11, iOS 16

Posted on Sep 26, 2023 7:44 AM

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Question marked as Top-ranking reply

Posted on Oct 3, 2023 12:19 PM

Hello RobR_137,


If you've already had a chance to try all of the suggestions from the related page ( If you're missing photos or videos in the Photos app - Apple Support ), then you may try reaching out to Apple Support to explore options for iCloud data loss.


This link can help to start the support request to reach out to Apple Support: Apple Support


Cheers.

1 reply
Question marked as Top-ranking reply

Oct 3, 2023 12:19 PM in response to RobR_137

Hello RobR_137,


If you've already had a chance to try all of the suggestions from the related page ( If you're missing photos or videos in the Photos app - Apple Support ), then you may try reaching out to Apple Support to explore options for iCloud data loss.


This link can help to start the support request to reach out to Apple Support: Apple Support


Cheers.

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Photos disappearing from my Cloud

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