Missing IMessage Photos in ‘See All’ and message thread after ios 17 update

This continues to happen to me. Sometimes the pictures will all show from the text thread and an hour later they’re gone. This happens with all text threads. I’ve backed up, reinstalled, downloaded everything that has been suggested and nothing works.

Hey! I had the same issue. I tried turning iMessage on and off + swiping out of my apps and shutting down my phone. When I turned on my phone, I went back to settings and turned on iMessage again, and that worked! Hope this helps.

Did your issue return when you found your resolution? I've had the same problem for many many many months, and the only thing that seems to kind of temporary rectifier is to toggle off and back on Siri and search settings within messages settings. But the problem resumes where photos go missing again, new and old and require re-indexing. I have three iPad Pro, and one 15 promax and they all have this problem regularly with text threads being identical, but all showing different summary information in the tiled section relative to a given contact. And I've got other friends who have the same problem. So whether this fixed it for you one time or you still have the problem I'm curious if you can share or check and see if you are having it again. It also applies to documents, web links, which even failed to show a title or an image, and just show like a picture of a compass. So I missing pictures throughout devices in the summary tabs that are not missing from the actual text thread, and then it's impossible to find a Web link that was shared between users in a message when there is no title or image you just have to randomly pick and then when you go back, it takes you to the message and then you have to go back into the summary and then try and figure out which random when you hit and if you have hundreds it's an impossible shell game. So for me I have not found resolution and I am attempting to work with Apple senior advisors, but this issue has been out there for sometime for mini users and seems to be unresolved across Mac iPad and iPhone OS. Would love to hear your response to see if you've encountered this all over again or if you haven't checked, if you can look and confirm.

Hi BravePhil,

Thanks for posting in Apple Support Communities! We suggest ensuring you have the latest updates to iOS 17. Updates can address many issues. You can check for additional updates by following these steps:

1. "Back up your device using iCloud or your computer.
2. Plug your device into power and connect to the internet with Wi-Fi.
3. Go to Settings > General, then tap Software Update.
4. If you see more than one software update option available, choose the one that you want to install.
5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now."

-Update your iPhone or iPad

If all updates are installed, contact Apple Support to look into this further with you.

Cheers!

Hi there BravePhil,

If this behavior persists, you'll want to reach out to Apple Support directly for further assistance. They're best-equipped to take a closer look at the issue and provide some additional guidance. This link will help you get started: Apple Support

Take care.