Why is my add payment method greyed out

When i try to add a payment method the button is greyed out y is this

thanks


iPhone 5c, iOS 10

Posted on Sep 26, 2023 10:10 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 29, 2023 8:45 AM

hello,


welcome to apple support communities, my name is killian and i will help you narrow down your problems and help you find a solution.


from the submission you made, it says iPhone 5C, iOS10. are you using an iphone 5s or could you confirm with me your phone model and the iOS model in which it runs on.


alternatively, id like you to check this link:If you can't add a card to Apple Wallet to use with Apple Pay - Apple Support

*this may help you*


let me know, and respond when you like :)

thanks,

Killian.

1 reply
Question marked as Top-ranking reply

Sep 29, 2023 8:45 AM in response to Foster4332

hello,


welcome to apple support communities, my name is killian and i will help you narrow down your problems and help you find a solution.


from the submission you made, it says iPhone 5C, iOS10. are you using an iphone 5s or could you confirm with me your phone model and the iOS model in which it runs on.


alternatively, id like you to check this link:If you can't add a card to Apple Wallet to use with Apple Pay - Apple Support

*this may help you*


let me know, and respond when you like :)

thanks,

Killian.

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Why is my add payment method greyed out

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