Hi

Purchase tinder app subscription but still not reflecting

Posted on Sep 26, 2023 10:13 AM

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Question marked as Top-ranking reply

Posted on Oct 3, 2023 12:52 PM

Hey there indresh51,


We'd like to help! If you made the in-app subscription through Apple, then the next steps are the ones below to try resolving it:


  1. Sometimes unexpected behavior can be resolved with a restart: Restart your iPhone
  2. If you have a compatible iPhone model, the latest version is iOS 17.0.2. You can verify this within Settings > General > About. In case you needed it, this link shows how to first back up, then update: Update your iPhone or iPad
  3. We also recommend checking for any app updates: How to manually update apps on your Apple device


If the issue remains after trying those steps, we recommend reporting the purchase issue using this website: Report a Problem


Cheers!

1 reply
Question marked as Top-ranking reply

Oct 3, 2023 12:52 PM in response to indresh51

Hey there indresh51,


We'd like to help! If you made the in-app subscription through Apple, then the next steps are the ones below to try resolving it:


  1. Sometimes unexpected behavior can be resolved with a restart: Restart your iPhone
  2. If you have a compatible iPhone model, the latest version is iOS 17.0.2. You can verify this within Settings > General > About. In case you needed it, this link shows how to first back up, then update: Update your iPhone or iPad
  3. We also recommend checking for any app updates: How to manually update apps on your Apple device


If the issue remains after trying those steps, we recommend reporting the purchase issue using this website: Report a Problem


Cheers!

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