Hi all.
I have been experiencing my mac mini m1 crashing and restarting with this following log:
AND also when i use Disk Utility app to check my startup disk DATA volume i'm getting the following, which doesn't get resolved and ALWAYS appears when I use First Aid, even in recovery mode:
Are these 2 related, and how do i resolve these 2 issues?
Mac Mini M1
OS 13.6
Did you run First Aid on the hidden Container? By running First Aid on the hidden Container, it will also run First Aid on each individual APFS volume within that Container. I'm not entirely sure, but the Container itself may have a small portion located outside of any of these APFS volumes which is another reason to run First Aid on the Container itself.
Stryke Chng wrote:
and even after I used tech tool pro to delete the snap shot, I can still getting the error message.
What error message are you still getting? Do you mean the same First Aid error as in your first post? Is it still referencing the exact same APFS snapshot? Have you confirmed with Disk Utility that the APFS snapshot has really been deleted?
Have you ever used TechTool Pro's file system check on this drive? Perhaps it may have caused some damage.
You should try running First Aid while booted into Recovery Mode. If the errors are only listed on an APFS snapshot, then deleting the snapshot should remove those errors. Otherwise you will need to erase the drive followed by reinstalling macOS & restoring from a backup. With an Apple Silicon Mac you need to follow Apple's instructions for erasing the disk which involved deleting one of the APFS volumes which then triggers the prompt to delete the "Volume Group" (yes, you need to delete the Volume Group when prompted). Or you can perform a firmware "Restore" which will reset the security enclave & firmware, erases the SSD and pushes a clean copy of macOS onto the internal SSD (this latter option requires access to another Mac running macOS 12.4+ last time I checked, but that OS requirement may increase once macOS Sonoma is released).
How to reinstall macOS - Apple Support
Revive or restore a Mac with Apple silicon using Apple Configurator - Apple Support
I also noticed that the Kernel Panic you posted originally also showed the Paragon NTFS driver was the last loaded extension. Make sure that the Paragon software is completely up to date. You may also want to run EtreCheck and post the report here so we can examine it for clues in case there is some other third party software installed which could be causing a Kernel Panic. Plus the report will show us if there are any other Kernel Panics and whether they may be slightly different.
If you have any other Kernel Panic logs available, please post a few more in their entirety so we can see if there is any pattern to them. The Kernel Panic logs can be found within "/Library/Logs/DiagnosticReports".....if no more are there, then check the subfolder "Retired". Kernel Panic logs have file names beginning with "kernel".
I'm not yet familiar enough with Apple Silicon Macs and their terminology as found within the Kernel Panic logs. I'll see if I can find a bit of time to look for any other information online about interpreting Apple Silicon Mac's Kernel Panic logs. I seem to recall finding a post which explained a few of the new terms specific to Apple Silicon Macs.
You may want to try running the Apple Diagnostics to see if any hardware issues are detected.
Did you run First Aid on the hidden Container? By running First Aid on the hidden Container, it will also run First Aid on each individual APFS volume within that Container. I'm not entirely sure, but the Container itself may have a small portion located outside of any of these APFS volumes which is another reason to run First Aid on the Container itself.
Stryke Chng wrote:
and even after I used tech tool pro to delete the snap shot, I can still getting the error message.
What error message are you still getting? Do you mean the same First Aid error as in your first post? Is it still referencing the exact same APFS snapshot? Have you confirmed with Disk Utility that the APFS snapshot has really been deleted?
Have you ever used TechTool Pro's file system check on this drive? Perhaps it may have caused some damage.
You should try running First Aid while booted into Recovery Mode. If the errors are only listed on an APFS snapshot, then deleting the snapshot should remove those errors. Otherwise you will need to erase the drive followed by reinstalling macOS & restoring from a backup. With an Apple Silicon Mac you need to follow Apple's instructions for erasing the disk which involved deleting one of the APFS volumes which then triggers the prompt to delete the "Volume Group" (yes, you need to delete the Volume Group when prompted). Or you can perform a firmware "Restore" which will reset the security enclave & firmware, erases the SSD and pushes a clean copy of macOS onto the internal SSD (this latter option requires access to another Mac running macOS 12.4+ last time I checked, but that OS requirement may increase once macOS Sonoma is released).
How to reinstall macOS - Apple Support
Revive or restore a Mac with Apple silicon using Apple Configurator - Apple Support
I also noticed that the Kernel Panic you posted originally also showed the Paragon NTFS driver was the last loaded extension. Make sure that the Paragon software is completely up to date. You may also want to run EtreCheck and post the report here so we can examine it for clues in case there is some other third party software installed which could be causing a Kernel Panic. Plus the report will show us if there are any other Kernel Panics and whether they may be slightly different.
If you have any other Kernel Panic logs available, please post a few more in their entirety so we can see if there is any pattern to them. The Kernel Panic logs can be found within "/Library/Logs/DiagnosticReports".....if no more are there, then check the subfolder "Retired". Kernel Panic logs have file names beginning with "kernel".
I'm not yet familiar enough with Apple Silicon Macs and their terminology as found within the Kernel Panic logs. I'll see if I can find a bit of time to look for any other information online about interpreting Apple Silicon Mac's Kernel Panic logs. I seem to recall finding a post which explained a few of the new terms specific to Apple Silicon Macs.
You may want to try running the Apple Diagnostics to see if any hardware issues are detected.
My guess it is a hardware issue of some sort. The only way to be certain would be to perform the clean install of macOS and thoroughly test the system before installing any third party apps and before restoring from a backup (even just the user account). Even better would be to perform a firmware "Restore" so that the security enclave & system firmware is reset as well as having the internal SSD being completely wiped & properly reconfigured with a new copy of macOS since this will reset everything possible.
Tests must also be performed with all external devices disconnected just in case one of them is causing a problem. Of course you can test with them connected, but if a Kernel Panic occurs, then you would need to start disconnecting them. Best to try without them, then connecting things one at a time. Same for installing third party apps. If it is a third party app causing the problem, then it is one of the ones listed in the current EtreCheck report, or one of your externally connected devices.
Did you double check that the file system issues are gone? If not, then the clean install did not fully erase the hidden Container (or it may be an issue with one of the other more hidden system containers which would require a firmware "Restore" to properly reset it).
If the file system no longer has the errors, then I suspect a hardware issue (could be one of your externally connected devices too).
Without seeing the complete report, the best we can get from the log summaries is that the Kernel Panics appear to be consistent with the limited information I can glean from them. The only relevant part I can understand is:
dart-apcie1
: DART(DART) error: SID 1 PTE invalid exception on write
@AppleT8020DART.cpp:1439
I believe this is referencing the PCIe bus which to me would indicate an issue with an external device. Or possibly the internal SSD or memory. I don't have a good understanding of the internal bus structure of Apple Silicon Macs and how PCIe is utilized (no reference in the Apple System Profiler).
The other thing I notice is that the crash occurs at the same place in the code since it is referencing the source code file, including the same location in the source code file.
The easiest thing to do is to disconnect all external devices in case one of them is causing a problem. If you still have the issue with all external devices discontinued, then you know the issue is either with the software installed, or it is a file system issue, or a hardware issue. We cannot help with software issues without the complete EtreCheck report. As for the file system issues, try running First Aid on the hidden Container while booted into recovery mode or from a bootable macOS USB installer....making sure there are no unfixed errors. If you only have unfixed "warnings" and still have the crashes, then you will need to erase the drive followed by reinstalling macOS & restoring from a backup. Maybe those "warnings" are a problem....I'm not entirely certain you ran First Aid on the hidden Container though. Make sure to run First Aid on the hidden Container so that all child APFS volumes are scanned.
If you still have issues after the clean install & restore from backup, then perform another clean install, but this time do not restore from a backup to see if that makes any difference....also test thoroughly before installing any third party apps.
I would actually recommend a firmware "Restore" instead of the traditional clean install process of erasing the disk since it does a bit more plus it completely resets the internal SSD with a completely clean partition & file system. Unfortunately this process requires access to another Mac running macOS 12.4+.
The errors appear to be associated with the APFS snapshot related to your Time Machine backup. Those errors should go away once that APFS snapshot is deleted. I would not expect those errors to be a problem since that snapshot should not be accessed except for transferring the TM backup to external media.
Try running First Aid on the hidden Container. Within Disk Utility you may need to click "View" and select "Show All Devices" so that the hidden Container appears on the left pane of Disk Utility. Make sure scroll through the report to see if any errors are detected outside of those we know about with that APFS snapshot for TM. If there are other unfixed errors outside of the snapshot for the TM backup, then those would definitely be a problem.
You can use Disk Utility to view and delete APFS snapshots. See this Apple article for details:
Antivirus software: Apple and CleanMyMac.
Wth the new owners of CleanMyMac things may have changed, but I'd remove it...
Uninstall CleanMyMac per their directions , then run etrecheck again to see what chaff it left...
On CMM…
https://discussions.apple.com/thread/254569424?answerId=258549786022#258549786022
mystery startup items - Apple Community
https://discussions.apple.com/thread/251370955?answerId=252661013022#252661013022
https://discussions.apple.com/thread/251442443?answerId=252814053022#252814053022
https://discussions.apple.com/thread/251464557?answerId=252841819022#252841819022
https://discussions.apple.com/thread/251889446?answerId=253629452022#253629452022
https://discussions.apple.com/thread/254928483?answerId=259184338022#259184338022
Stryke Chng wrote:
Suspecting it could be the one external HDD that has some bad sectors that could be causing the issues.
Check the file system using First Aid as well since I have seen corrupt file systems cause Kernel Panics on Intel Macs.
If you want to check the health of the drives, you can run DriveDx. You will need to install a special USB driver to check the health of external drives, however, even with the special USB driver some adapters/docks/enclosures may not allow the necessary communication to access the drive's health information.
For hard drives any "Warning" or "Failing" notices indicate a worn out or failing drive respectively. In my own personal experience, both indicate the drive should be replaced. For SSDs, things are not as clear cut since those notices do not necessarily indicate an immediate problem since SSDs work & behave a bit differently than hard drives. Feel free to post the complete text report here using the "Additional Text" icon which looks like a piece of paper if you want an opinion on the report.
You may have to make an appointment to have Apple look at it.
What all is attached to the Mac?
I have done disk utility first aid on all the volumes I can see d except for this DATA volume with issues all the rest are fine. And despite my best efforts I CANNOT delete the snapshot volume using disk utility.
and even after I used tech tool pro to delete the snap shot, I can still getting the error message.
also this doesn’t not explain the correlation between my crashes and the disk utility errors.
Hi,
As advised I used EtreCheck and apple diagnostics as advised.
Even in SAfe Mode the mac mini will restart unexpectedly.
Apple Diagnostics did not find any issues.
However EtreCheck has found the following:
Short of reformatting the whole disk I am dumbfounded. And I really wish to avoid having to reformat and reinstall all my apps again.
Please help.
I have given up trying and I did an erase of the HD and reinstalled the OS.
I've only installed Google Drive, Backblaze, WhatsApp, Adobe Lightroom Classic, Adobe Acrobat, Adobe Photoshop, and AdGuard for Safari extension.
While watching Youtube and waiting for files to get restored from Backblaze cloud backup, and Google drive to sync, my Mac mini crashed and restarted again.
Here is the EtreCheck report:
I really have no idea what's going on now.
Should I take this to Apple Store and get it sorted?
File system issues were already fixed even before I erased my Mac mini and did a reinstall of the OS.
Currently no issues.
Will try quitting all apps and eject all my external HDD to try.
Suspecting it could be the one external HDD that has some bad sectors that could be causing the issues.
i have managed to clear the disk first aid errors.
i have also installed new NTFS driver as you suggested.
lets see if there are any improvements.
many thanks.
so I just had my mac mini crash on me again, while I was just looking at some docs on Google Drive.
no unusual activity.
this is very strange.
Can we see the whole report?
Hi guys, full report.
Mac mini Crashing + "Corrupted" Data Volume
