Will Apple give me a new iPhone if they can’t fix mine
I broke the back of my 14 pro, I have Apple care plus. it's visibly broken but no damage is felt by touch. If Apple cannot fix my phone then do I get a brand new one? And if yes do I choose color etc, if they can fix my phone, will they replace my scratched up bezels? Or only the back. (It says iPhone 6 iOS 12 but that’s the wrong device I selected by accident. It’s a iPhone 14 pro on iOS 17.01)
iPhone 6