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Regular restarts after installing Ventura

Hi,

I have an M2 MacBook Air. Ever since I upgraded to OSX Ventura 13.5, the computer insists on re-starting about once an hour. The only way to stop this behaviour is to have an application open that tends to prevent restarts, e.g. Terminal. This is rather silly, and I see no obvious reason for it. The system and the apps all seem up-to-date. Does anyone know other possible reasons for this, and likely fixes?

Many thanks.

MacBook Air, macOS 13.5

Posted on Sep 26, 2023 1:49 PM

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Question marked as Top-ranking reply

Posted on Sep 27, 2023 2:01 PM

When it restarts, the normal cause is a kernel panic cause by third-party kernel extensions. While you have some third-party kernel extensions installed, the EtreCheck report does not indicate you have had kernel panics.

There is an option to Logout after a period of inactivity, but not to Restart.

Any chance someone is messing with you and enabled a restart schedule? Run this command in Terminal:

pmset -g sched   

You might see a couple that get set by Apple for some purpose, but you are looking for ones that restart on some time period.

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Sep 27, 2023 2:01 PM in response to evoecogen

When it restarts, the normal cause is a kernel panic cause by third-party kernel extensions. While you have some third-party kernel extensions installed, the EtreCheck report does not indicate you have had kernel panics.

There is an option to Logout after a period of inactivity, but not to Restart.

Any chance someone is messing with you and enabled a restart schedule? Run this command in Terminal:

pmset -g sched   

You might see a couple that get set by Apple for some purpose, but you are looking for ones that restart on some time period.

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Oct 1, 2023 1:55 AM in response to evoecogen

It appears I need to stop it from going to sleep. I have all the Lock Screen options set to Never.

I also tried to play with the Battery settings, but the options I have are actually different from what the official Apple website describes: Set sleep and wake settings for your Mac – Apple Support (UK)

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Sep 26, 2023 4:35 PM in response to evoecogen

First, there is no reason to ever install or run any 3rd party "cleaning", "optimizing", "speed-up", anti-virus, VPN or security apps on your Mac.  This documents describe what you need to know and do in order to protect your Mac: Effective defenses against malware and other threats - Apple Community and Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support.  


There are no known viruses, i.e. self propagating, for Macs.  There are, however, adware and malware which require the user to install although unwittingly most of the time thru sneaky links, etc.   


Anti Virus developers try to group all types as viruses into their ad campaigns of fear.  They do a poor job of the detecting and isolating the adware and malware.  Since there are no viruses these apps use up a lot of system resources searching for what is non-existent and adversely affect system and app performance.


There is one app, Malwarebytes, which was developed by a long time contributor to these forums and a highly respected member of the computer security community, that is designed solely to seek out adware and known malware and remove it.  The free version is more than adequate for most users.  


Unless you're using a true VPN tunnel, such as between you and your employer's, school's or bank's servers, they provide false security from a privacy standpoint.  Read these two articles: Public VPN's are anything but private and Former Malware Distributor Kape Technologies Now Owns a Number of Public VPNs and a Collection of VPN “Review” Websites.  


I would recommend you uninstall all all software that fall in the categories were listed above. If the VPN is required for work, bank or school then use it for those entities.

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Sep 27, 2023 11:17 AM in response to Old Toad

Thanks. It found no Major problems, but a few minor ones. The reports are indeed quite dense. -suggestions will be welcome. The miserable state of my RAM at the moment is due to giant data files open in a raw text editor...

EtreCheckPro version: 6.8.2 (68031) Report generated: 2023-09-27 20:11:06 Download EtreCheckPro from https://etrecheck.com Runtime: 2:10 Performance: Excellent Problem: Computer is restarting Description: 2022 MacBook Air with an M2 chip. Tries to restart on its own once an hour. The problem started after an upgrade to OSX Ventura (currently r unning 13.5.2). Removing VPN, anti-virus and a “cleaning” software mad e no difference. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. System extensions installed - This computer has system extensions installed. System extensions can be difficult to uninstall. Heavy RAM usage - Apps are using a large amount of RAM. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Air (M2, 2022) Status: Supported Under warranty: No Warranty expiration: 2023-09-22 MacBook Air Model: Mac14,2 Apple M2 (m2) CPU: 8-core 16 GB RAM - Not upgradeable Battery: Health = Normal - Cycle count = 149 Video Information: Apple M2 Color LCD 2940 x 1912 Drives: disk0 - APPLE SSD AP0512Z 500.28 GB (Solid State - TRIM: Yes) Internal Apple Fabric NVM Express disk0s1 [APFS Container] 524 MB disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes) disk1s1 - iSCPreboot (APFS) [APFS Preboot] (7 MB used) disk1s2 - xART (APFS) (6 MB used) disk1s3 - Hardware (APFS) (1 MB used) disk1s4 - Recovery (APFS) [Recovery] (20 KB used) disk0s2 [APFS Container] 494.38 GB disk3 [APFS Virtual drive] 494.38 GB (Shared by 6 volumes) disk3s1 (APFS) [APFS Container] (9.17 GB used) disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (9.17 GB used) disk3s2 - Preboot (APFS) [APFS Preboot] (5.06 GB used) disk3s3 - Recovery (APFS) [Recovery] (802 MB used) disk3s4 - Update (APFS) (24 MB used) disk3s5 - Data (APFS) [APFS Virtual drive] (400.67 GB used) disk3s6 - VM (APFS) [APFS VM] (25 KB used) disk0s3 [APFS Container] 5.37 GB disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes) disk2s1 - Recovery (APFS) [Recovery] (1.62 GB used) disk2s2 - Update (APFS) (193 KB used) Mounted Volumes: disk1s1 - iSCPreboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/iSCPreboot Used: 7 MB Shared values Size: 524 MB Free: 505 MB disk1s2 - xART Filesystem: APFS Mount point: /System/Volumes/xarts Used: 6 MB Shared values Size: 524 MB Free: 505 MB disk1s3 - Hardware Filesystem: APFS Mount point: /System/Volumes/Hardware Used: 1 MB Shared values Size: 524 MB Free: 505 MB disk3s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 9.17 GB Shared values Size: 494.38 GB Free: 78.51 GB Available: 93.95 GB disk3s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 5.06 GB Shared values Size: 494.38 GB Free: 78.51 GB disk3s4 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 24 MB Shared values Size: 494.38 GB Free: 78.51 GB disk3s5 - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 400.67 GB Shared values Size: 494.38 GB Free: 78.51 GB Available: 93.95 GB disk3s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 25 KB Shared values Size: 494.38 GB Free: 78.51 GB Network: Interface en3: Ethernet Adapter (en3) Interface en4: Ethernet Adapter (en4) Interface en5: AX88179A Interface en6: USB 10/100/1000 LAN Interface en7: USB 10/100/1000 LAN 2 Interface en0: Wi-Fi 802.11 a/b/g/n/ac/ax Interface bridge0: Thunderbolt Bridge Interface en8: iPhone System Software: macOS Ventura 13.5.2 (22G91) Time since boot: Less than an hour Configuration Files: /etc/hosts - Count: 1 Notifications: EtreCheckPro.app one notification Creative Cloud.app 5 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Microsoft Defender Unsigned Files: Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.cisco.anyconnect.gui.plist Command: /usr/bin/open --wait-apps '/Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app' Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin System setting: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Apps: 14 Applications: 634 apps 54 x86-only apps 16 unsigned apps System Extensions: [Running] Cisco AnyConnect Socket Filter Extension - version 4.10.05085 (Cisco) Application: /Applications/Cisco/Cisco AnyConnect Socket Filter.app - version 4.10.05085 (Not found!) Description: This system extension provides socket filter capabilities. Kernel Extensions: /Library/Application Support/Cisco/AnyConnect Secure Mobility Client [Not Loaded] acsock.kext - com.cisco.kext.acsock (Cisco, 4.10.08 - SDK 11) /Library/Extensions [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (HP Inc., 3.4.0) System Launch Daemons: [Not Loaded] 42 Apple tasks [Loaded] 190 Apple tasks [Running] 158 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 24 Apple tasks [Loaded] 222 Apple tasks [Running] 151 Apple tasks Launch Daemons: [Not Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2023-07-15) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Not Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2023-07-15) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Not Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2023-03-03) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Not Loaded] com.cisco.anyconnect.vpnagentd.plist (Cisco - installed 2022-02-27) Command: /opt/cisco/anyconnect/bin/vpnagentd -execv_instance [Not Loaded] com.docker.vmnetd.plist (Docker Inc - installed 2022-09-28) Executable: /Library/PrivilegedHelperTools/com.docker.vmnetd [Loaded] com.drbuho.BuhoCleaner.PrivilegedHelperTool.plist (Fenrir Chengdu Inc. - installed 2023-09-11) Executable: /Library/PrivilegedHelperTools/com.drbuho.BuhoCleaner.PrivilegedHelperTool [Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2022-11-01) Executable: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/MacOS/GoogleSoftwareUpdateDaemon [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2023-09-27) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2023-09-27) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-09-25) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Running] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-09-25) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.fresno.uninstall.plist (Microsoft Corporation - installed 2023-09-25) Command: /Library/Application Support/Microsoft/Defender/uninstall/install_helper execute --path '/Library/Application Support/Microsoft/Defender/uninstall/uninstall' --args --post-uninstall-hook [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-09-25) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Not Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Not signed - installed 2023-09-25) [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - installed 2023-06-14) Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool [Not Loaded] com.paloaltonetworks.gp.pangpsd.plist (Not signed - installed 2022-09-24) Executable: /Applications/GlobalProtect.app/Contents/Resources/PanGPS [Not Loaded] com.sassafras.KeyAccess.kami.plist (Sassafras Software, Inc. - installed 2023-04-12) Command: /Library/KeyAccess/KeyAccess.app/Contents/SharedSupport/kami.app/Contents/MacOS/kami -X /Library/Preferences/KeyAccess/kami.xml [Not Loaded] com.sassafras.KeyAccess.plist (Sassafras Software, Inc. - installed 2023-04-17) Command: /Library/KeyAccess/KeyAccess.app/Contents/SharedSupport/karl.app/Contents/MacOS/karl -c [Loaded] org.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2023-01-26) Command: /opt/X11/libexec/privileged_startx -d /opt/X11/etc/X11/xinit/privileged_startx.d [Not Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2023-08-28) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Not Loaded] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2023-07-15) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Not Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2023-03-03) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Not Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2023-05-25) Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot [Not Loaded] com.apple.dt.xcode.xcbackgrounddownloader.plist (Apple - installed 2023-09-07) Command: /Applications/Xcode.app/Contents/Developer/usr/bin/xcodebuild -downloadAllPreviouslySelectedPlatforms Location: /Applications/Xcode.app [Loaded] com.cisco.anyconnect.gui.plist (Not signed - installed 2022-02-27) Command: /usr/bin/open --wait-apps '/Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app' [Loaded] com.cisco.anyconnect.notification.plist (Cisco - installed 2022-11-07) Command: /usr/bin/open --wait-apps '/opt/cisco/anyconnect/bin/Cisco AnyConnect Secure Mobility Client Notification.app' [Not Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-11-01) Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-11-01) Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2023-09-27) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Loaded] com.microsoft.SyncReporter.plist (Microsoft Corporation - installed 2023-09-27) Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-09-11) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-09-25) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Not Loaded] com.oracle.java.Java-Updater.plist (Not signed - installed 2023-06-14) Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck [Not Loaded] com.paloaltonetworks.gp.pangpa.plist (Not signed - installed 2022-09-24) Executable: /Applications/GlobalProtect.app/Contents/MacOS/GlobalProtect [Not Loaded] com.paloaltonetworks.gp.pangps.plist (Not signed - installed 2022-09-24) Executable: /Applications/GlobalProtect.app/Contents/Resources/PanGPS [Not Loaded] com.sassafras.KeyAccess.plist (Sassafras Software, Inc. - installed 2023-05-08) Executable: /Library/KeyAccess/KeyAccess.app/Contents/MacOS/KeyAccess [Loaded] org.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2023-01-26) Command: /opt/X11/libexec/launchd_startx /opt/X11/bin/startx -- /opt/X11/bin/Xquartz User Launch Agents: [Not Loaded] com.grammarly.ProjectLlama.cleanup.plist (Grammarly, Inc - installed 2023-06-19) Command: ~/Library/Application Support/com.grammarly.ProjectLlama/GRLoginHelper.app/Contents/MacOS/GRLoginHelper cleanup [Not Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2023-09-26) Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpload [Not Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2023-09-26) Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpdate [Not Loaded] com.sucofyeh.agent.plist (Jasper Software, Inc - installed 2023-09-11) Executable: /Applications/Focus.app/Contents/MacOS/Agent.app/Contents/MacOS/Agent User Login Items: [Loaded] AdobeResourceSynchronizer (Adobe Inc. - installed 2023-09-17) Application /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app [Loaded] DockerHelper (Docker Inc - installed 2023-08-06) Modern Login Item /Applications/Docker.app/Contents/Library/LoginItems/DockerHelper.app [Loaded] Evernote (Evernote Corporation - installed 2023-05-11) Application /Applications/Evernote.app [Loaded] Google Drive (Google LLC - installed 2023-09-25) Application /Applications/Google Drive.app [Not Loaded] GRLoginHelper (Grammarly, Inc - installed 2023-07-07) Modern Login Item /Applications/Grammarly Desktop.app/Contents/Library/LoginItems/GRLoginHelper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2023-09-27) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2023-09-27) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2022-10-06) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2022-10-06) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app App Extensions: Safari extensions: Zotero Connector - /Applications/Zotero.app File providers: Google Drive - /Applications/Google Drive.app OneDrive File Provider - /Applications/OneDrive.app Share services: OneNote - /Applications/Microsoft OneNote.app Evernote - /Applications/Evernote.app Finder sync extensions: FinderSyncExtension - /Applications/Google Drive.app/Contents/Applications/FinderHelper.app OneDrive Finder Integration - /Applications/OneDrive.app Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app Action services: LaTeXiT App Extension - /Applications/TeX/LaTeXiT.app QuickLook Previews: EtreCheckQuickLook - /Applications/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck QuickLook Previews (legacy): BibDesk - /Applications/TeX/BibDesk.app net.sourceforge.bibdesk.ris *.ris net.sourceforge.bibdesk.bdsksearch *.bdsksearch net.sourceforge.bibdesk.webofscience org.tug.tex.bibtex *.bib net.sourceforge.bibdesk.bdskcache *.bdskcache DVI - /Applications/TeX/TeX Live Utility.app net.sourceforge.skim-app.dvi org.tug.tex.dvi *.dvi com.mac.amaxwell.dvi Internet Plug-ins: JavaAppletPlugin: Java 8 Update 381 build 09 (? - installed 2023-09-07) Audio Plug-ins: MSTeamsAudioDevice: 2020.42.00.9 (Microsoft Corporation - installed 2020-10-13) 3rd Party System settings: Java (? - installed 2023-06-14) KeyAccess (Sassafras Software, Inc. - installed 2023-04-12) Backup: Time Machine information is limited without Full Disk Access Destinations: 1TB [Local] (Last used) 21 local snapshots Oldest local snapshot: 2023-09-26 19:47:03 Last local snapshot: 2023-09-27 19:23:22 Performance: System Load: 58.97 (1 min ago) 24.90 (5 min ago) 9.88 (15 min ago) Nominal I/O usage: 0.56 MB/s File system: 7.14 seconds Write speed: 2493 MB/s Read speed: 2690 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 6 % Idle: 92 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) softwareupdated 51.28 % (Apple) EtreCheckPro 16.44 % (Etresoft, Inc.) nsattributedstringagent (3) 14.77 % (Apple) com.apple.WebKit.WebContent (3) 9.17 % (Apple) WindowServer 7.72 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (27) 4.56 GB (Google LLC) EtreCheckPro 1007 MB (Etresoft, Inc.) BBEdit 538 MB (Bare Bones Software, Inc.) Google Chrome 462 MB (Google LLC) Microsoft Word 426 MB (Microsoft Corporation) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) softwareupdated 519 KB / 12 KB (Apple) mDNSResponder 63 KB / 69 KB (Apple) mobileassetd 17 KB / 4 KB (Apple) apsd 5 KB / 8 KB (Apple) cloudd 7 KB / 2 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 2 (Apple) Google Chrome Helper (Renderer) (27) 1 (Google LLC) Google Chrome 1 (Google LLC) Google Chrome Helper (3) 0 (Google LLC) com.apple.AppleUserHIDDrivers 0 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 33 MB Used RAM: 11.04 GB Cached files: 4.92 GB Available RAM: 4.96 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2023-08-03 AWS Command Line Interface (2.13.6) 2023-08-06 JDK 17.0.8 (17.0.8.0.) 2023-08-23 Adobe Acrobat (23.003.20269) (23.003.20269) 2023-08-28 Adobe Acrobat (23.003.20284) (23.003.20284) 2023-08-28 Zoom (5.15.7.21404) 2023-09-02 macOS 13.5.1 (13.5.1) 2023-09-06 Goodnotes (6.0.10) 2023-09-07 Java 8 Update 381 2023-09-09 macOS 13.5.2 (13.5.2) 2023-09-09 RosettaUpdateAuto (1.0.0.0.1.1693652110) 2023-09-13 Microsoft AutoUpdate (4.51.22091101) 2023-09-13 Microsoft OneNote (16.77.23091003) 2023-09-15 XProtectPlistConfigData (2171) 2023-09-15 XProtectPayloads (111) 2023-09-17 Adobe Acrobat (23.006.20320) (23.006.20320) 2023-09-19 Microsoft Outlook (16.77.23091003) 2023-09-20 iMovie (10.3.7) 2023-09-20 Xcode (15.0) 2023-09-22 Keynote (13.2) 2023-09-25 JDK 21 (21.0.0.0.) 2023-09-25 Google Drive (1.3.18.216) 2023-09-25 Microsoft 365 and Office for Mac (16.77.23091703) 2023-09-25 Microsoft Excel (16.77.23091703) 2023-09-25 Microsoft PowerPoint (16.77.23091703) 2023-09-25 Microsoft Word (16.77.23091703) 2023-09-25 Microsoft_Defender_101.00000.0055_Individuals_Shim_Installer 2023-09-25 Microsoft Defender (101.23072.0025) Clean up: /Library/LaunchAgents/com.paloaltonetworks.gp.pangps.plist /Applications/GlobalProtect.app/Contents/Resources/PanGPS Executable not found /Library/LaunchDaemons/com.paloaltonetworks.gp.pangpsd.plist /Applications/GlobalProtect.app/Contents/Resources/PanGPS Executable not found /Library/LaunchAgents/com.paloaltonetworks.gp.pangpa.plist /Applications/GlobalProtect.app/Contents/MacOS/GlobalProtect Executable not found Diagnostics Information (past 7-30 days): End of report


Reply

Sep 27, 2023 11:47 AM in response to evoecogen

Do you really need Microsoft Defender by decree? Here's why I'm asking: There is no reason to ever install or run any 3rd party "cleaning", "optimizing", "speed-up", anti-virus, VPN or security apps on your Mac.  This documents describe what you need to know and do in order to protect your Mac: Effective defenses against malware and other threats - Apple Community and Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support.  


There are no known viruses, i.e. self propagating, for Macs.  There are, however, adware and malware which require the user to install although unwittingly most of the time thru sneaky links, etc.   


Anti Virus developers try to group all types as viruses into their ad campaigns of fear.  They do a poor job of the detecting and isolating the adware and malware.  Since there are no viruses these apps use up a lot of system resources searching for what is non-existent and adversely affect system and app performance.


There is one app, Malwarebytes, which was developed by a long time contributor to these forums and a highly respected member of the computer security community, that is designed solely to seek out adware and known malware and remove it.  The free version is more than adequate for most users.  


If you're not directed to use it uninstall it according to the developer's instructions.

Reply

Sep 27, 2023 2:28 PM in response to Barney-15E

Thanks!

No, no restarts scheduled. Unclear to me what these are, though. Perhaps related to Ventura 13 Power Events - Apple Community


pmset -g sched

Scheduled power events:

 [0] wake at 09/27/2023 22:30:00 by 'com.apple.alarm.user-visible-com.apple.calaccessd.alarmEngine.alarm.name'

 [1] wake at 09/28/2023 00:39:00 by 'com.apple.alarm.user-visible-com.apple.acmd.alarm'

 [2] wake at 09/28/2023 21:27:33 by 'com.apple.alarm.user-visible-com.apple.acmd.alarm'


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Sep 27, 2023 10:31 AM in response to evoecogen

The next investigory step would be to download and run Etrecheck. Be sure to give it Full Disk access before running.



Copy and paste the results into your reply. Etrecheck is a diagnostic tool that was developed by one of the most respected users here in the ASC and recommended by Apple Support  to provide a snapshot of the system and help identify the more obvious culprits that can adversely affect a Mac's performance.


Copy the report


and use the Additional Text button to paste the report in your reply.



Then we can evaluate the report to see if we can determine what the cause of the problem may be.



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Sep 27, 2023 1:02 AM in response to Old Toad

Thank you. It is clear that you have strong views on VPN clients and other third party apps.

Could you please specify why you think that any of these would be the source of my problem? I would like to keep the discussion focused on my laptop restarting.

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Sep 27, 2023 9:55 AM in response to evoecogen

The reason I'm against them except in those three situations is that they can drag down the system performance and can interfere with apps.


Users use them to watch videos in other countries that they wouldn't be able to do which is fine. But they should not expect the privacy that some claim to provide.


We won't know if the VPN is affecting you and is part of the problem until it's removed entirely and the results checked.


I post that warning so that others can learn about public VPNs. I give similar warnings about "cleaning", "optimizing", "speed-up" and anti-virus apps.



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Sep 27, 2023 2:33 PM in response to evoecogen

That's what I meant about the ones Apple schedules. I don't really know their purpose.


What happens when it restarts? Any messages? Perhaps it is kernel panicking but not writing the log.

Cisco kernel extensions have caused kernel panics, but they tend to quickly fix them. Perhaps see if there is an update for it.

Reply

Sep 27, 2023 2:46 PM in response to Barney-15E

"Cisco kernel extensions have caused kernel panics, but they tend to quickly fix them. Perhaps see if there is an update for it." - are you referring to the Cisco VPN? I uninstalled it before generating the last report.


There are no messages when it restarts. I walk away for a cup of tea, and come back three minutes later to the computer freshly restarted - unless some software prevents it. It did not happen prior to Ventura.

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Sep 27, 2023 4:27 PM in response to evoecogen

There are no messages when it restarts. I walk away for a cup of tea, and come back three minutes later to the computer freshly restarted - unless some software prevents it. It did not happen prior to Ventura.

That's when kernel extensions break, at OS updates and especially upgrades.

Reply

Regular restarts after installing Ventura

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