I had my sorted 3 Apple Watch sent out for repair and when I got it back I cannot log into it because I don’t know the Apple ID that’s linked with the watch now and the company is saying they would not have sent me my watch back if the haven’t logged out but they did and I need help
Hello shefreKS83,
Welcome to Apple Support Communities. We understand that when you received your Apple Watch back from the service center that there is an Apple ID logged in on your Apple Watch that you don’t recognize. We are happy to help.
We recommend try these steps as they may help: How to remove Activation Lock - Apple Support
"Remove Activation Lock on the device
Follow the onscreen steps to enter the Apple ID and password you used to set up your device or your device passcode. If you don't remember your Apple ID, try to sign in with an email address or phone number that you regularly use for Apple services.
Learn how to find your Apple ID or reset your Apple ID password.
Remove Activation Lock on the web if a device is offline
Start a support request
If you need help removing Activation Lock and have proof of purchase documentation, you can start an Activation Lock support request."
Please let us know if you have further questions.
Take care.
Hello shefreKS83,
Welcome to Apple Support Communities. We understand that when you received your Apple Watch back from the service center that there is an Apple ID logged in on your Apple Watch that you don’t recognize. We are happy to help.
We recommend try these steps as they may help: How to remove Activation Lock - Apple Support
"Remove Activation Lock on the device
Follow the onscreen steps to enter the Apple ID and password you used to set up your device or your device passcode. If you don't remember your Apple ID, try to sign in with an email address or phone number that you regularly use for Apple services.
Learn how to find your Apple ID or reset your Apple ID password.
Remove Activation Lock on the web if a device is offline
Start a support request
If you need help removing Activation Lock and have proof of purchase documentation, you can start an Activation Lock support request."
Please let us know if you have further questions.
Take care.
Logging in to watch
