Use official whatsapp
I tried to download whatsapp messenger and whatsap still encounter the problem to download official whatsapp i also tried to update my ios
iPhone X
User profile for user:
chuckbl
User level:
Community Specialist
Hello husna272,
For difficulties with a particular app, you'll want to take the steps below:
1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.
You can also find those steps in this resource: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support
Should you continue to face difficulties with that particular app, you'll want to reach out to the developer: How to contact an app developer - Apple Support They'll be in the best position to help with troubleshooting their specific app further.
Take care.