How do I keep my AirPods connected?

Every time I connect my AirPods, they always end up disconnecting shortly after. And it’s always starts with the left AirPod followed by the right one disconnecting, with a few second in-between. I’ve tried resetting them, I’ve tried putting both of them in the case, I’ve checked to make sure my iPhone is updated, but it seems like nothing is helping.

iPhone 8, iOS 16

Posted on Sep 27, 2023 1:20 AM

Reply
1 reply

Sep 30, 2023 9:58 AM in response to _E_C_

Hi _E_C_,


Since your AirPods keeps discounting from your iPhone while you're listening to music. we recommend that you try the steps here: If the sound from your wireless headphones cuts out or is distorted - Apple Support


To perform the recommended troubleshooting steps via the link above, complete the steps in the section titled "If your headphones keep disconnecting."


Unpair your headphones

Unpair from an iPhone:
1. Tap Settings > Bluetooth.
2. Find the device that you want to unpair and tap the Info button .
3. Tap Forget This Device.
4. Restart your iPhone.

Unpair from a non-Apple device:
1. On your non-Apple device, go to the settings for Bluetooth and make sure that Bluetooth is on. For example, on an Android device, go to Settings > Connected devices > Connection preferences > Bluetooth.
2. Unpair—or forget—your headphones.
3. Restart your non-Apple device.

Pair your headphones again

Pair—or connect—your headphones again. Find instructions for your headphones and the device that you want to pair them with:
* AirPods and an iOS device
* AirPods and a Mac, Android phone, or other device
* Beats headphones and an iOS device, Mac, or other device
* Other Bluetooth headphones and an iOS device


We recommend the steps above because they will show you what to do if your headphones keep disconnecting.


If you’re still experiencing the same issue, then we recommend that you contact Apple Support directly so that they can work with you to find a solution. You can reach them by clicking here: Apple Support or calling the most local number in your region: Contact Apple for support and service. Thank you for participating in the Apple Support Communities. Cheers!

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How do I keep my AirPods connected?

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