Hi, my watch is not charging and a thermometer icon coms on. Need some help

I have a series 6 watch 40mm.

Posted on Sep 27, 2023 4:19 AM

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Question marked as Top-ranking reply

Posted on Sep 30, 2023 10:46 AM

Hello Reidluvshismom,


"If your Apple Watch experiences above-normal temperatures, it displays only a red thermometer and the time. Here's what to do:

  1.  If your Apple Watch is in the process of charging, remove it from its charger. Your watch turns off a few seconds after displaying the thermometer. If you leave your watch on the charger, your watch won't turn off. If you try to turn your watch back on, the red thermometer will appear again. 
  2. Move your Apple Watch to a cooler place and let it cool down before putting it back on or continuing to charge it. When your watch cools down, it turns back on."


More information can be found here: Keep Apple Watch within acceptable operating temperatures - Apple Support


If you need further assistance, we recommend reaching out to Apple Support directly: Get Support


Take care.

1 reply
Question marked as Top-ranking reply

Sep 30, 2023 10:46 AM in response to Reidluvshismom

Hello Reidluvshismom,


"If your Apple Watch experiences above-normal temperatures, it displays only a red thermometer and the time. Here's what to do:

  1.  If your Apple Watch is in the process of charging, remove it from its charger. Your watch turns off a few seconds after displaying the thermometer. If you leave your watch on the charger, your watch won't turn off. If you try to turn your watch back on, the red thermometer will appear again. 
  2. Move your Apple Watch to a cooler place and let it cool down before putting it back on or continuing to charge it. When your watch cools down, it turns back on."


More information can be found here: Keep Apple Watch within acceptable operating temperatures - Apple Support


If you need further assistance, we recommend reaching out to Apple Support directly: Get Support


Take care.

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Hi, my watch is not charging and a thermometer icon coms on. Need some help

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