i cant add my phone number on imessage can you help me? there is written "error"

i cant add my phone number on imessage can you help me? there is written "error"

iPhone 11 Pro Max, iOS 17

Posted on Sep 27, 2023 4:06 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 30, 2023 10:40 AM

Hi there barbare164,


If you are unable to add your phone number to use with iMessage, these steps from Add or remove your phone number in Messages or FaceTime can help resolve what's happening:

If you can't see or select your number in Messages or FaceTime
1. Make sure that you're using the latest software for your Mac or iOS device
2. Make sure that you correctly followed the iPhone steps to set up your phone number. You should be using the same Apple ID on all of your devices.
3. In the "You can be reached" section of Messages and FaceTime settings, make sure that there are checkmarks beside your phone number and Apple ID:
You can simultaneously use both your phone number and email address to start or receive conversations in Messages.

If your phone number is unchecked and you can't select it, or you have some other issue, follow these steps:
1. On your Mac:
* In Messages, choose Messages > Settings, then click iMessage. Click Sign Out.
* In FaceTime, choose FaceTime > Settings, then click General. Click Sign Out.

2. On your iPhone, iPad, and iPod touch:
* Go to Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
* Go to Settings > FaceTime. Tap your Apple ID, then tap Sign Out.

3. On your iPhone:
* Go back to Settings > Messages and make sure that iMessage is turned on.
* Tap Send & Receive, then choose “Use your Apple ID for iMessage” and sign in with your Apple ID.

4. Using the same Apple ID, sign back in to Messages and FaceTime on your other devices. 

If you still need help, change your Apple ID password and repeat the setup steps. If that doesn't work, contact Apple Support.


If this continues after following those steps, reach out to Apple Support next so this can be investigated further. You can do so using the last link in those steps.


Cheers!

1 reply
Question marked as Top-ranking reply

Sep 30, 2023 10:40 AM in response to barbare164

Hi there barbare164,


If you are unable to add your phone number to use with iMessage, these steps from Add or remove your phone number in Messages or FaceTime can help resolve what's happening:

If you can't see or select your number in Messages or FaceTime
1. Make sure that you're using the latest software for your Mac or iOS device
2. Make sure that you correctly followed the iPhone steps to set up your phone number. You should be using the same Apple ID on all of your devices.
3. In the "You can be reached" section of Messages and FaceTime settings, make sure that there are checkmarks beside your phone number and Apple ID:
You can simultaneously use both your phone number and email address to start or receive conversations in Messages.

If your phone number is unchecked and you can't select it, or you have some other issue, follow these steps:
1. On your Mac:
* In Messages, choose Messages > Settings, then click iMessage. Click Sign Out.
* In FaceTime, choose FaceTime > Settings, then click General. Click Sign Out.

2. On your iPhone, iPad, and iPod touch:
* Go to Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
* Go to Settings > FaceTime. Tap your Apple ID, then tap Sign Out.

3. On your iPhone:
* Go back to Settings > Messages and make sure that iMessage is turned on.
* Tap Send & Receive, then choose “Use your Apple ID for iMessage” and sign in with your Apple ID.

4. Using the same Apple ID, sign back in to Messages and FaceTime on your other devices. 

If you still need help, change your Apple ID password and repeat the setup steps. If that doesn't work, contact Apple Support.


If this continues after following those steps, reach out to Apple Support next so this can be investigated further. You can do so using the last link in those steps.


Cheers!

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i cant add my phone number on imessage can you help me? there is written "error"

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