iCloud deleting important photos and emptying folder

I’ve been hunting for pictures on my phone and unable to find them. I now find that iCloud randomly deletes stuff. Even stuff that is frequently looked. I have multiple devices but only one used for pictures. It seems more and more of my pictures are disappearing

iPhone 14 Pro Max, iOS 16

Posted on Sep 27, 2023 5:40 AM

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Question marked as Top-ranking reply

Posted on Sep 30, 2023 11:03 AM

Hi Tearlich,


We want to help you with iCloud.


iCloud Photos will have all your devices syncing Photos content such that you have one library that all devices access and edit.


Normally, if something is missing, it's because it's being removed on another device. Delete once, delete everywhere.


If this doesn't seem to be what you're experiencing and you truly believe you're seeing random data loss, contact Apple Support for help:

Get Support


Thanks for using the Apple Support Communities.

1 reply
Question marked as Top-ranking reply

Sep 30, 2023 11:03 AM in response to Tearlich

Hi Tearlich,


We want to help you with iCloud.


iCloud Photos will have all your devices syncing Photos content such that you have one library that all devices access and edit.


Normally, if something is missing, it's because it's being removed on another device. Delete once, delete everywhere.


If this doesn't seem to be what you're experiencing and you truly believe you're seeing random data loss, contact Apple Support for help:

Get Support


Thanks for using the Apple Support Communities.

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iCloud deleting important photos and emptying folder

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