I am not receiving phone calls

When people call it goes right to voicemail, but says the person you are calling does not have a voicemail set up. But I do, please help.

iPhone SE, iOS 16

Posted on Sep 27, 2023 6:06 AM

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Question marked as Top-ranking reply

Posted on Sep 30, 2023 11:13 AM

Hi Jojo-2021,


If calls are going straight to voicemail you can check that you don't have a Focus Mode enabled that is routing your calls that way. You can learn how to check that here: Use Focus on your iPhone or iPad - Apple Support


Additionally here's how to Set up your voicemail on iPhone. However, since voicemail is a carrier feature you my need to reach out to them directly to complete your setup.


We hope this helps.


Take care.

1 reply
Question marked as Top-ranking reply

Sep 30, 2023 11:13 AM in response to Jojo-2021

Hi Jojo-2021,


If calls are going straight to voicemail you can check that you don't have a Focus Mode enabled that is routing your calls that way. You can learn how to check that here: Use Focus on your iPhone or iPad - Apple Support


Additionally here's how to Set up your voicemail on iPhone. However, since voicemail is a carrier feature you my need to reach out to them directly to complete your setup.


We hope this helps.


Take care.

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I am not receiving phone calls

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