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Damerchi Author

Level 1

4 points

Caller ID

My iPhone 14 plus shows the callers as Unknown even if they are on my contacts list

iPhone 14 Plus

Posted on Sep 27, 2023 7:20 AM

Top-ranking reply

ShannonM1

Community Specialist

Posted on Sep 30, 2023 11:36 AM

Hello Damerchi,

So to confirm, all of your incoming calls are showing as Unknown? If it is with every call, then you'll want to reach out to your cellular carrier. Caller ID is controlled by your carrier for both incoming and outgoing, so they can make sure that your account is set up properly.

If you need to double-check if your Caller ID is set, you can see the steps at Make a call on iPhone - Apple Support

Cheers!

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Caller ID

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