Receiving Push Notifications but No Connection in Apps

Hey, I have a strange problem with XR, it appeared after ios 17update. I'm connected to 4g and am getting push notifications, but when I open any app it says I don't have an internet connection. Same problem on WiFi.


Troubleshooting done:

-restarted network settings

-tried another sim which didnt improve phone connecting mobile data

-current sim card works in other devices

-tried connecting with other wifi routers and hot spot,but internet still doesnt work


Would appreciate further tips!

iPhone XR, iOS 17

Posted on Sep 27, 2023 8:27 AM

Reply
1 reply

Sep 30, 2023 12:31 PM in response to Anna975

Thanks for reaching out Anna975,


It sounds like you're having a connectivity issue with your iPhone XR. We can help.


You've already ruled out a number of possibilities, and from the results you've shared the next best step would be to have your device evaluated or a diagnostic run to make sure everything is working correctly.


You can connect with Apple directly using either Get Support or if you're in a region without direct support options, you can also Contact Apple for support and service.


Hope that helps.


Take care.


Receiving Push Notifications but No Connection in Apps

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