I updated my iPhone 13 Pro Max to IOS 17 and I was able to find the Animojis but there is not a record button, I only see the motion. Searching for a fix only brings up the steps to make an Animoji which does not help. I need the record button back. Please help.
iPhone 13 Pro Max, iOS 17
Hello 5ayem,
Thank you for reaching out in Apple Support Communities. Are you referring to the inability of recording an animated Memoji when using the Messages app? If so, let's ensure that your iPhone 13 Pro Max is updated to the latest version of iOS 17.0.2. This latest update provides software improvements that may help. Here's how:
Update your iPhone or iPad wirelessly
1. Back up your device using iCloud or your computer.
2. Plug your device into power and connect to the internet with Wi-Fi.
3. Go to Settings > General, then tap Software Update.
4. If you see more than one software update option available, choose the one that you want to install.
5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.
This information is outlined in this helpful article: Update your iPhone or iPad - Apple Support
In addition, you'll want to verify that you do not have content and privacy restrictions turned on for parental control. Here's more information: Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support
Kind regards.
Hello 5ayem,
Thank you for reaching out in Apple Support Communities. Are you referring to the inability of recording an animated Memoji when using the Messages app? If so, let's ensure that your iPhone 13 Pro Max is updated to the latest version of iOS 17.0.2. This latest update provides software improvements that may help. Here's how:
Update your iPhone or iPad wirelessly
1. Back up your device using iCloud or your computer.
2. Plug your device into power and connect to the internet with Wi-Fi.
3. Go to Settings > General, then tap Software Update.
4. If you see more than one software update option available, choose the one that you want to install.
5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.
This information is outlined in this helpful article: Update your iPhone or iPad - Apple Support
In addition, you'll want to verify that you do not have content and privacy restrictions turned on for parental control. Here's more information: Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support
Kind regards.
Missing Animoji record button
