One AirPod isn’t working

One air pod isn’t working


[Re-Titled by Moderator]

Posted on Sep 27, 2023 9:15 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 30, 2023 2:46 PM

Hello Simkkj,


For difficulties with just one of your AirPods, you'll want to take the steps below:


If there's no sound in one AirPod
1. Make sure that your charging case is fully charged.
2. Place both AirPods in your charging case and let them charge for 30 seconds.
3. Open the charging case near your iPhone or iPad.
AirPods and charging case
4. Check the charge status on your iPhone or iPad to make sure that each AirPod is charging .
AirPods charging status on your iPhone screen
5. Put both AirPods in your ears.
6. Play audio to test both AirPods.
7. If an AirPod still isn't working, reset your AirPods or contact Apple Support.

If there's low volume in one AirPod
If your left or right AirPod isn't playing any sound, or if the volume is too quiet, follow these steps:
1. Check the microphone and speaker mesh on each AirPod. 
microphone and speaker on an AirPod
2. If you see any debris, clean your AirPods using the guidelines in this article, and see if that fixes the issue.
3. Go to Settings > Accessibility > Audio/Visual > Balance, and make sure that the balance is set in the middle.


You can also find those steps in this resource: If your left or right AirPod isn't working - Apple Support


Should that still persist, you'll want to reach out to Apple Support: Apple Support They'll be in the best position to look into this further.


Take care.

1 reply
Question marked as Top-ranking reply

Sep 30, 2023 2:46 PM in response to Simkkj

Hello Simkkj,


For difficulties with just one of your AirPods, you'll want to take the steps below:


If there's no sound in one AirPod
1. Make sure that your charging case is fully charged.
2. Place both AirPods in your charging case and let them charge for 30 seconds.
3. Open the charging case near your iPhone or iPad.
AirPods and charging case
4. Check the charge status on your iPhone or iPad to make sure that each AirPod is charging .
AirPods charging status on your iPhone screen
5. Put both AirPods in your ears.
6. Play audio to test both AirPods.
7. If an AirPod still isn't working, reset your AirPods or contact Apple Support.

If there's low volume in one AirPod
If your left or right AirPod isn't playing any sound, or if the volume is too quiet, follow these steps:
1. Check the microphone and speaker mesh on each AirPod. 
microphone and speaker on an AirPod
2. If you see any debris, clean your AirPods using the guidelines in this article, and see if that fixes the issue.
3. Go to Settings > Accessibility > Audio/Visual > Balance, and make sure that the balance is set in the middle.


You can also find those steps in this resource: If your left or right AirPod isn't working - Apple Support


Should that still persist, you'll want to reach out to Apple Support: Apple Support They'll be in the best position to look into this further.


Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

One AirPod isn’t working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.