iPhone 14 VoLTE not working

When I make a normal phone call, I am unable to use the internet. The 4G or 5G indicator near the network disappears during calls and reappers after it ends.

I have VoLTE enabled as well.

iPhone 14, iOS 17

Posted on Sep 27, 2023 11:22 AM

Reply
3 replies

May 15, 2024 5:20 AM in response to lilfatfrank

has this issue been resolved? I have had the same problem since around this time frame, I thought it was my provider, T-Mobile, but they said it's the phone itself. I took my 14 Pro Max to the Apple store and they wiped it and reloaded everything. I lost all my third-party apps and history of text messages and the issue remains. I drop calls when not on wifi, can't use the internet or apps if not on wifi, all with full service. In areas where I have had full service or I get the SOS symbol for several minutes before the phone can catch a signal and it changes to show 3-5 bars of service, which doesn't change the fact I can't call out and if I can make the call have a conversation without it dropping.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 14 VoLTE not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.