Failed to personalize software update, M1 Mac

And I got this information from the Chinese version of the community (by tonyfromcalgary, and my translation may not be correct):

"I think it's a network issue, such as a router set to block, or a local change of hosts, or simply an unstable network.

Because when installing, the installer will exchange information with Apple's network communication, such as previous activation steps, or check if the device is registered for a certain organization, or update according to the special settings of the device, and so on.

If you can, change the network environment and try a different time period."

I have had this problem for some time with various OS X updates, and have had to restore et cetera et cetera.

I have just tried a new approach. I disconnected I from my Wi-Fi network and use the personal hotspot on my phone using my EE 4g. The update works with no problems!

Conclusion – it seems to be to do with the Wi-Fi router rather than the Mac.

So use another Internet connection.

这个错误在日志里出现很多次：Package Authoring: error running installation-check script: TypeError: null is not an object (evaluating 'cpuFeatures.split') at x-distribution:///installer-gui-script%5B1%5D/installation-check%5B1%5D/@script

下面是处理的代码 有没有可能是这个脚本的问题

function InstallationCheck(prefix) { var boardIds = ['Mac-E43C1C25D4880AD6','Mac-35C5E08120C7EEAF','Mac-66E35819EE2D0D05','Mac-CAD6701F7CEA0921','Mac-A5C67F76ED83108C','Mac-551B86E5744E2388','Mac-F60DEB81FF30ACF6','Mac-9AE82516C7C6B903','Mac-FFE5EF870D7BA81A','Mac-DB15BD556843C820','Mac-B809C3757DA9BB8D','Mac-65CE76090165799A','Mac-9F18E312C5C2BF0B','Mac-937CB26E2E02BB01','Mac-A369DDC4E67F1C45','Mac-EE2EBD4B90B839A8','Mac-473D31EABEB93F9B','Mac-B4831CEBD52A0C4C','Mac-827FB448E656EC26','Mac-4B682C642B45593E','Mac-77F17D7DA9285301','Mac-BE088AF8C5EB4FA2','Mac-7BA5B2D9E42DDD94','Mac-AA95B1DDAB278B95','Mac-63001698E7A34814','Mac-226CB3C6A851A671','Mac-827FAC58A8FDFA22','Mac-06F11FD93F0323C5','Mac-06F11F11946D27C5','Mac-E1008331FDC96864','Mac-27AD2F918AE68F61','Mac-7BA5B2DFE22DDD8C','Mac-CFF7D910A743CAAF','Mac-AF89B6D9451A490B','Mac-53FDB3D8DB8CA971','Mac-5F9802EFE386AA28','Mac-A61BADE1FDAD7B05','Mac-E7203C0F68AA0004','Mac-0CFF9C7C2B63DF8D','Mac-937A206F2EE63C01','Mac-1E7E29AD0135F9BC','Mac-112818653D3AABFC','VMM-x86_64',]; var cpuFeatures = system.sysctl( 'machdep.cpu.features' ); if (cpuFeatures) { cpuFeatures=cpuFeatures.split(" "); for( var i = 0; i < cpuFeatures.length; i++ ){ if( cpuFeatures[i] == "VMM" ){ return true; } } }

脚本

[Edited by Moderator]

Hey JoeHallIII,

It sounds like you've tried some great troubleshooting steps so far.

At this point, for the best assistance, we'd recommend contacting Apple Support here: Get Support

Thanks!

Hey JoeHallIII,

I encountered the same error almost at the same time.

I upgraded my 2020 m1 Macbook Pro from Ventura 13.6 to Sonoma 14.1 via DFU last month, but recently I have encountered the same error again when upgrading to Sonoma 14.1.

I would like to know if your problem has been resolved, and if so, how has it been resolved.

Looking forward to your reply. Thank you!

Hello JoeHallIII,

Thank you for your reply!

My solution is the same as yours (and only DFU works😂) . Hopefully this is just a software bug and not a hardware failure.

Since I haven't had a chance to visit the Genius Bar in the near future, if you find a solution to the problem at the Genius Bar afterward, please reply to me here, it would help me a lot!

Thanks again! Hope we won't meet this annoying problem again.

M1 版本MacBook Pro 13″在升级… - Apple 社区