Text Activation Codes/Authentication Codes

Just upgraded to a 15 Pro Max from a 13 Pro Max. When I am signing back into my apps with a two-factor authentication - via a text message, the code that was texted to me from the app no longer appears above the keyboard (the short cut that would allow you to tap the code and it auto-filled for you.) The text notification does appear as a banner but now I have to copy the code and go back to the app screen to paste the code.

Posted on Sep 27, 2023 1:08 PM

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Sep 30, 2023 2:56 PM in response to jennylstafford

Hi jennylstafford,



The following steps address what you're describing specifically, and should provide a solution:

"Use a verification code on a website or in an app

  1. Sign in to the website or app.
  2. If prompted, select the option to use an authenticator app.
  3. When asked for a verification code, tap the suggestion that appears above the keyboard.
  4. If no suggestion appears, go to Settings  > Passwords, select your account for the website or app, tap the verification code, then tap Copy Verification Code. Return to the website or app, then paste the verification code into the field."


You can find these steps along with other information that may be helpful, here: Automatically fill in one-time verification codes on iPhone – Apple Support


If you have followed the steps correctly and you still have the issue, let us know if you get any specific alerts or error messages when trying, as those may help us determine what might be causing the issue.


We also recommend restarting your device and keeping it updated as those steps assure you have cleared out any minor software issues and are running the most current version.


Restart your iPhone - Apple Support

Update your iPhone or iPad - Apple Support


If you still have questions, reach out to Apple Support directly, as this may require closer guidance: Get Support


Cheers!


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Text Activation Codes/Authentication Codes

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