Turn off Find My from iCloud
How do I turn off "Find My" from iCloud? The phone does not work and I can't get rid of it until "Find My" is shut off.
TIA
iPhone 11, iOS 16
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User profile for user:
Michele_4_411
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Community Specialist
Hi remington179,
We can help you turn off Find My. You mentioned the device doesn't work, so you'll want to follow the steps below.
- "Sign in to iCloud.com/find or the Find My app on another device, select the device, and click Erase. After the device has been erased, click Remove from Account.
- If you can't follow either of the above steps, change your Apple ID password. This won't remove personal information that's stored on your old device, but it prevents the new owner from deleting your information from iCloud."
Reference: What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support for additional information.
Cheers!