USB DAC that worked for the past three years has got unrecognized after Sonoma OS update

  • iMac 2020 Retina 5K. USB DAC is UDA38Pro with ESS Sabre ES9038Pro DAC chip.
  • Never has an issue at all on all the previous OS, but all of a sudden, after update to Sonoma, iMac lost Sabre 9038 Pro.
  • What happened to Sonoma OS?
  • I want to remind the Apple OS team of this issue and wish the OS update to fix the USB DAC issue which I think are happening presumably not only to me.

iMac (2017 – 2020)

Posted on Sep 27, 2023 2:56 PM

Reply
4 replies

Sep 27, 2023 7:51 PM in response to LincePalido

I own several USB DACs and not all USB DACs are affected but this is one of them Sonoma OS does not recognize it, and I have never installed additional drivers or anything with that DAC that worked under all the other Apple OSX.


Very unfortunate and I am not sure if Apple can fix it - a very minor group so it does not seem to have a rationale from the business point of views. Could be just "sorry and you need to get in touch with the DAC manufacturer and ask for driver to be compatible with Sonoma or you have to downgrade to Ventura" .


Very sensible business wise, but from users this is a very disappointing outcome.

Sep 28, 2023 4:27 AM in response to Orangegrape

If it is "Class Compliant" it should work in Sonoma right?


If it is not, I wonder how it worked in previous macOS versions without installing 3rd party software.


This is indeed very unfortunate. I'm using a Mac Mini M1, a modern computer, and one feature stopped working all of a Sudden. I completely wiped my hard drive several times without even using Time Machine to restore backups but it didn't work. I have an open Case with Apple Support since months ago, and it is even a much harder to digest experience that the BUG itself, that has been proved, tested, debugged, recorded with remote assistance by Apple, documented with logs, waiting for months to a fix in Sonoma that has not been fixed while my computer has been slowed down by far too much.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

USB DAC that worked for the past three years has got unrecognized after Sonoma OS update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.