Why won't Homekit recognize my new Arlo SmartHub?

I am trying to add a new Arlo doorbell and Arlo 3 camera to my Apple Homekit. I have followed the instructions and reset the Arlo SmartHub. However, it does not show up in HomeKit. There is no setup code on the box or in the booklet.

HomePod mini, 17

Posted on Sep 27, 2023 3:07 PM

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1 reply

Sep 30, 2023 5:14 PM in response to psunshine

Hi psunshine,

Welcome to Apple Support Communities. You'll first want to make sure that both of your devices are compatible with HomeKit. If they are compatible, you'll want to follow the steps listed in this article as it may help to address the issue you're facing. Check this out: Add a smart home accessory to the Home app - Apple Support

Have a nice day.

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Why won't Homekit recognize my new Arlo SmartHub?

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