Files greyed out

When I look for my files (Acrobat, Word, and music, for example, I find them greyed out and cannot activate them. I am using MacBook Pro

Posted on Sep 27, 2023 3:44 PM

Reply
1 reply

Sep 30, 2023 5:14 PM in response to Ridgeline09

Hi Ridgeline09,


We understand you need some help with your Mac and we want to assist you.


Is it the files that you cannot open or is it that the Apps you mentioned do not open?


Go to the Applications folder in Finder and open Word and see if you can use Word.


If Word isn't working, you'll want to work to get that updated.


Let us know if that's helped.


Thanks for using the Apple Support Communities.

Files greyed out

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