Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes doesn't recognize iPhone 14

I recently added a iPhone 14. When I try to use iTunes my pc sees the phone, asks what I want to do. But iTunes does not. The device logo is nonexistent and I can't see any of my phone saved items.

I am able to download photos using PC software. I tried using the repair function in Add Remove programs with no luck, I also deleted and installed iTunes but nothing changed. I was able to recover my music, put it back into iTunes but that's it. On the last page of iTunes diagnostics, it says iPad iPhone not connected.

I have a windows 11 HP laptop and all my devices can log on to iTunes.

Windows 10 Dell Inspiron Desktop

Thank You



Windows, Windows 10

Posted on Sep 27, 2023 4:26 PM

Reply
Question marked as Top-ranking reply
2 replies

iTunes doesn't recognize iPhone 14

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.