my watch won't paiir and unlock with passcode

i can't unlock my watch with my passcode. i have paired and unpaired and received a successful but it doesn't unlock.




Apple Watch Series 2

Posted on Sep 27, 2023 5:08 PM

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Question marked as Top-ranking reply

Posted on Sep 30, 2023 7:17 PM

Hi imsherrysue,


Thanks for using Apple Support Communities. If your Apple Watch does not unlock, perhaps the passcode needs to be reset. Try these steps from If you forgot your Apple Watch passcode - Apple Support.


"How to reset your Apple Watch if you forgot your passcode

  1. Put your watch on its charger and keep it there until you complete these steps.
  2. Press and hold the side button until you see the power button in the upper-right corner of the display.
  3. Press and hold the Digital Crown until you see Erase all content and settings.
  4. Tap Reset, then tap Reset again to confirm.
  5. Wait for the process to finish, then set up your Apple Watch again. When asked, restore from a backup."


If you are being asked for an iCloud password, you might also find this article helpful - About Activation Lock on your Apple Watch - Apple Support.


All the best.

1 reply
Question marked as Top-ranking reply

Sep 30, 2023 7:17 PM in response to imsherrysue

Hi imsherrysue,


Thanks for using Apple Support Communities. If your Apple Watch does not unlock, perhaps the passcode needs to be reset. Try these steps from If you forgot your Apple Watch passcode - Apple Support.


"How to reset your Apple Watch if you forgot your passcode

  1. Put your watch on its charger and keep it there until you complete these steps.
  2. Press and hold the side button until you see the power button in the upper-right corner of the display.
  3. Press and hold the Digital Crown until you see Erase all content and settings.
  4. Tap Reset, then tap Reset again to confirm.
  5. Wait for the process to finish, then set up your Apple Watch again. When asked, restore from a backup."


If you are being asked for an iCloud password, you might also find this article helpful - About Activation Lock on your Apple Watch - Apple Support.


All the best.

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my watch won't paiir and unlock with passcode

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