My Apple wallet has been compromised. Lowes keeps charging my account $400.36 every couple days and then refunds immediately. I’ve taken all my cards off my wallet except for my Apple Pay card. Can you help me figure out how I can stop this?

I made a purchase at Lowe’s department store about two months ago $1600. It’s been paid in full but Lowes continues to bill account couple times a week for $400.36. Each time they do this it cost me $.97. A real last couple dozen times it’s cost me money. I need to stop this. I’ve deleted all my personal credit cards from my wallet, but it still went through again today. How can I fix this money. I need to stop this. I’ve deleted all my personal credit cards from my wallet, but it still went through again today. OK fix it how can I fix this

iPhone 11 Pro Max, iOS 16

Posted on Sep 27, 2023 5:15 PM

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Question marked as Top-ranking reply

Posted on Sep 27, 2023 5:48 PM

Hi Dcopitzk,


When you say Apple Pay card, do you mean Apple Card?


If you made this purchase with your titanium Apple Card in-person, you can lock the card or request a replacement card by opening the Wallet App, tapping your Apple Card, tapping the "..." button in the top right, tapping "Card Details", then scrolling down to Lock Card and Request a Replacement Card.


If you made this purchase online using your virtual card numbers, you can request a new card number on the same page that you view the virtual card numbers.


It may also help to contact Lowe's.


Hope this helps!

1 reply
Question marked as Top-ranking reply

Sep 27, 2023 5:48 PM in response to Dcopitzk

Hi Dcopitzk,


When you say Apple Pay card, do you mean Apple Card?


If you made this purchase with your titanium Apple Card in-person, you can lock the card or request a replacement card by opening the Wallet App, tapping your Apple Card, tapping the "..." button in the top right, tapping "Card Details", then scrolling down to Lock Card and Request a Replacement Card.


If you made this purchase online using your virtual card numbers, you can request a new card number on the same page that you view the virtual card numbers.


It may also help to contact Lowe's.


Hope this helps!

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My Apple wallet has been compromised. Lowes keeps charging my account $400.36 every couple days and then refunds immediately. I’ve taken all my cards off my wallet except for my Apple Pay card. Can you help me figure out how I can stop this?

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