i need to verify my payment method and i put in the code and the verify button won’t click
i’m trying to purchase a add on on a game and i put in the verification code and i can’t click verify
iPhone 13, iOS 16
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User profile for user:
faith185
User level:
Community Specialist
Hi lalalala76,
Thanks for using Apple Support Communities. There might be an issue with the payment method you have on file or a previous order. Try these steps from If your payment method is declined in the App Store or iTunes Store - Apple Support.
"How to complete your purchase if a payment failed or was declined
- On your iPhone or iPad, open the Settings app.
- Tap your name.
- Tap Payment & Shipping.
- Add a different payment method and remove the old one.
- Try to complete your purchase."
All the best.