I keep trying to connected them but it keeps telling me to turn on my rang mood but they are not even far from my phone
Hello alazae64,
Welcome to the Apple Support Communities.
The article you started with can help you identify if you are using a verified pair of AirPods. If you are using unverified AirPods, they may not behave as expected. You can continue with these troubleshooting suggestions if your AirPods will not connect as expected: If your AirPods won't connect.
Please also be sure to fully charge your AirPods before testing again. It may also help to reset them following these instructions: How to reset your AirPods and AirPods Pro.
If you have a second device, try pairing your AirPods with that device instead. If the issue continues, please contact Apple Support directly for more help.
All the best!
Hello alazae64,
Welcome to the Apple Support Communities.
The article you started with can help you identify if you are using a verified pair of AirPods. If you are using unverified AirPods, they may not behave as expected. You can continue with these troubleshooting suggestions if your AirPods will not connect as expected: If your AirPods won't connect.
Please also be sure to fully charge your AirPods before testing again. It may also help to reset them following these instructions: How to reset your AirPods and AirPods Pro.
If you have a second device, try pairing your AirPods with that device instead. If the issue continues, please contact Apple Support directly for more help.
All the best!
My AirPods don’t want to connect at all when they were just connected it keeps saying make sure u rang mood is on but they are not even far from my phone
