My App Store won’t let me download tik tok in my own region only the region Hong Kong

When i first set up the App Store it wouldn’t let me select Ireland as my region I had to select Hong Kong but when I changed the region to Ireland it still won’t let me download tik tok it says I have to go to the Hong Kong store

iPhone 8, iOS 16

Posted on Sep 28, 2023 11:08 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 1, 2023 10:29 AM

Hello Tuna_1,


Please make sure that you've changed your region correctly as explained in this support article: Change your Apple ID country or region - Apple Support. Follow this guidance:


"What to do before you change your country or region


Use your iPhone or iPad to change your region

      1. Open the Settings app. 
      2. Tap your name, then tap Media & Purchases.
      3. Tap View Account. You might be asked to sign in.
      4. Tap Country/Region.
      5. Tap Change Country or Region.
      6. Tap your new country or region, then review the Terms & Conditions.
      7. Tap Agree in the upper-right corner, then tap Agree again to confirm.
      8. Select a payment method and enter your new payment information and billing address, then tap Next. You must enter a valid payment method for your new country or region."



If the issue persists, further assistance may be needed. We want to make sure you reach the right team for help with your iPhone & App Store, so we recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support - Apple.


Thank you for participating in the Apple Support Communities and have a wonderful day.




1 reply
Question marked as Top-ranking reply

Oct 1, 2023 10:29 AM in response to Tuna_1

Hello Tuna_1,


Please make sure that you've changed your region correctly as explained in this support article: Change your Apple ID country or region - Apple Support. Follow this guidance:


"What to do before you change your country or region


Use your iPhone or iPad to change your region

      1. Open the Settings app. 
      2. Tap your name, then tap Media & Purchases.
      3. Tap View Account. You might be asked to sign in.
      4. Tap Country/Region.
      5. Tap Change Country or Region.
      6. Tap your new country or region, then review the Terms & Conditions.
      7. Tap Agree in the upper-right corner, then tap Agree again to confirm.
      8. Select a payment method and enter your new payment information and billing address, then tap Next. You must enter a valid payment method for your new country or region."



If the issue persists, further assistance may be needed. We want to make sure you reach the right team for help with your iPhone & App Store, so we recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support - Apple.


Thank you for participating in the Apple Support Communities and have a wonderful day.




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My App Store won’t let me download tik tok in my own region only the region Hong Kong

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