Can no longer edit videos after iOS 17 update

I can no longer edit my videos after updating my iPhone XR to iOS 17. I thought the 17.0.2 update would’ve fixed it by now, but it hasn’t. I edit and crop videos on the daily, but none of those functions work as it just gets stuck on the “preparing video” stage. The circle completely fills, but the video never prepares and I can’t view it unless I revert the video back to its original state.

iPhone XR

Posted on Sep 28, 2023 11:10 AM

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Question marked as Best answer

I found a temporary fix. If you duplicate the video while it’s “preparing” it will automatically finish the preparation process, and you can just delete the duplicate of the video.

Posted on Oct 24, 2023 10:36 AM

13 replies

Sep 30, 2023 5:25 AM in response to Lil_Pasty

Posting because I’m having the same issue. iPad Pro 12.9” 2nd Gen 512 GB.

Not only stuck on Preparing, but also there is a white exclamation point in a circle and when you click on it it shows “Unable to load video. An error occurred while loading a higher quality version of this video.”


this happens whether I’m trying to edit a video I took with the camera and when I’m trying to edit a video that I downloaded.


17.0.2 - editing like this was part of my regular routine before this last update (to iPadOS 17). Only thing that changed is the OS

Can no longer edit videos after iOS 17 update

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