Not receiving Google Authenticator codes

MVBA wrote:

I transferred data from iphone 12 to iphone 15 and I have stopped receiving authenticator codes.

Not sure how you're receiving this codes, email or sms? Double check info is correct, contact google support, contact your email provider or phone carrier.....

MVBA wrote:

I’ve have tried several times in Google community and nothing that worked for me. And not just Google. It’s all Social media that has 2-step verification. FB, Twitter etc

Then suggest you talk to each of the social media support.

I've done enough iphone upgrades for work, and never had issue with authenticator transferring over and if I did I would contact the app developer.

MVBA wrote:

Its Google Authenticator. After loading app and correctly entering mail address the only options are Add a code or change account. I don't know what code or where to get it.

Then get with google support.

MVBA wrote:

Not yet. I’ll post back if anything. There are multiple discussions about this and the transfer of data to iPhone 15.

Did you go into the app and register your new iphone so it receives the code? I would assume that would be the first thing google support suggested.

MVBA wrote:

Google claims it is an issue with the apple transfer process.

And google support didn't recommend any troubleshooting steps to rectify the issue?

MVBA wrote:

The app asks for a number but not sure how to get it.

Perhaps the code went to your old phone

MVBA wrote:

The old phone had a factory reset.

Then only google can help you with their app.