New Mailbox

I created a new mailbox but I can’t find it.

Posted on Sep 28, 2023 1:06 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 1, 2023 11:17 AM

Hello WS321,


Thank you for reaching out to Apple Support Communities.


These steps can help you locate and manage your Mailboxes:


"Organize your mail with mailboxes

You can choose which mailboxes to view, reorder your mailboxes, create new ones, or rename or delete mailboxes. (Some mailboxes can’t be changed.)

The Mailboxes edit screen. Optional Mailboxes are listed from top to bottom with a checkbox to the left of each option. At the bottom-right corner of the screen is a button labeled New Mailbox.

To organize your mailboxes, tap the Back button in the upper-left corner until you see Mailboxes. Tap Edit, then do any of the following:

  • View mailboxes: Select the checkboxes next to the mailboxes you want to include in the mailboxes list.
  • Reorder mailboxes: Touch and hold the Reorder button next to a mailbox until it lifts up, then drag it to the new position.
  • Create a new mailbox: Tap New Mailbox in the lower-right corner, then follow the onscreen instructions.
  • Rename a mailbox: Tap the mailbox, then tap the title. Delete the name, then enter a new name.
  • Delete a mailbox: Tap the mailbox, then tap Delete Mailbox."


Additional details can be found here: Organize email in mailboxes on iPhone


If the issue persists, can you provide a few more details? When did you last see the mailbox? Also, which device and iOS version are you currently using?


Cheers!


2 replies
Question marked as Top-ranking reply

Oct 1, 2023 11:17 AM in response to WS321

Hello WS321,


Thank you for reaching out to Apple Support Communities.


These steps can help you locate and manage your Mailboxes:


"Organize your mail with mailboxes

You can choose which mailboxes to view, reorder your mailboxes, create new ones, or rename or delete mailboxes. (Some mailboxes can’t be changed.)

The Mailboxes edit screen. Optional Mailboxes are listed from top to bottom with a checkbox to the left of each option. At the bottom-right corner of the screen is a button labeled New Mailbox.

To organize your mailboxes, tap the Back button in the upper-left corner until you see Mailboxes. Tap Edit, then do any of the following:

  • View mailboxes: Select the checkboxes next to the mailboxes you want to include in the mailboxes list.
  • Reorder mailboxes: Touch and hold the Reorder button next to a mailbox until it lifts up, then drag it to the new position.
  • Create a new mailbox: Tap New Mailbox in the lower-right corner, then follow the onscreen instructions.
  • Rename a mailbox: Tap the mailbox, then tap the title. Delete the name, then enter a new name.
  • Delete a mailbox: Tap the mailbox, then tap Delete Mailbox."


Additional details can be found here: Organize email in mailboxes on iPhone


If the issue persists, can you provide a few more details? When did you last see the mailbox? Also, which device and iOS version are you currently using?


Cheers!


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New Mailbox

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